Job Summary
Serve as a subject matter expert in investment banking and brokerage operations with a focus on fees billing exchanges and clearing while working in a hybrid day shift model with no travel. Apply strong Outlook email proficiency to manage complex stakeholder communications support transaction accuracy and enhance client service quality while aligning with enterprise control compliance and operational efficiency goals.
Responsibilities
- Manage daily fee and billing workflows for investment banking and brokerage products to ensure accurate timely and transparent charging for clients across diverse markets and instruments.
- Oversee end to end processing of exchange and clearing related activities to support smooth trade lifecycle management and mitigate breaks delays and settlement risks.
- Coordinate with front office operations finance and compliance partners using Outlook email to clarify complex fee events resolve disputes and support clear documentation of decisions.
- Review billing inputs pricing rules and reference data to validate fee calculations and proactively identify anomalies that may impact revenue recognition or client trust.
- Provide subject matter expertise on investment banking fee structures including retainers advisory fees success fees underwriting fees and associated brokerage charges.
- Analyze exceptions in exchange and clearing flows by investigating root causes across static data trade booking and external counterparty interactions to drive timely resolution and prevention.
- Maintain detailed process documentation standard operating procedures and control checklists covering fees billing and exchange and clearing activities to support audit readiness and operational resilience.
- Collaborate with technology and product teams to articulate business requirements for system enhancements that improve fee accuracy billing transparency and operational efficiency.
- Respond to high volume Outlook email queues by prioritizing client and stakeholder requests ensuring professional concise and compliant communication at all times.
- Support reconciliation processes between internal ledgers billing systems and exchange or clearing statements to reduce breaks and strengthen financial integrity.
- Contribute to continuous improvement initiatives by proposing data driven changes that streamline workflows reduce manual effort and enhance service outcomes for clients and internal partners.
- Assist in impact assessments for new products regulatory changes or market structure updates on fee and billing processes and exchange and clearing operations.
- Guide junior team members by sharing operational insights process tips and product knowledge that raise overall team capability while staying within an individual contributor remit.
Qualifications
- Demonstrate professional experience in investment banking and brokerage operations with a strong track record in managing complex fees and billing activities for at least four years.
- Exhibit deep understanding of fee calculation logic rate schedules and billing policies across advisory underwriting and brokerage products in a global investment banking environment.
- Show proven hands on exposure to exchanges and clearing utilities including familiarity with trade capture clearing submissions margin and settlement workflows.
- Apply advanced Outlook email skills to manage large volumes of sensitive communication organize work through folders and rules and maintain clear records for audit and compliance purposes.
- Utilize strong analytical and problem solving skills to interpret large sets of transactional and fee data identify patterns and recommend corrective and preventive actions.
- Display solid knowledge of capital markets products such as equities fixed income derivatives and structured products as they relate to fees billing and clearing requirements.
- Operate effectively in a hybrid work model by managing time prioritizing tasks and using digital collaboration tools to stay aligned with distributed teams.
- Communicate clearly in written and spoken form with stakeholders across business technology and control functions while maintaining a client focused and inclusive approach.
- Adhere to risk control and compliance expectations of a multinational financial institution by following procedures escalating issues promptly and supporting remediation efforts.
- Adapt quickly to changing regulatory guidelines exchange rules and internal policy updates that influence billing practices and clearing operations.
- Maintain high standards of integrity accuracy and accountability in all operational activities with a strong focus on protecting client interests and firm reputation.
- Support the broader purpose of the organization by enabling transparent pricing reliable transaction processing and responsible participation in capital markets that benefit the wider economy.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
