Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety of business operations. Under general supervision, the Enrollment Processor is responsible for executing enrollment-related transactions, maintaining accurate member records, and ensuring compliance with Customer, State, and Federal requirements. This role supports critical business operations by processing enrollment activities in a timely, accurate, and compliant manner while collaborating effectively with internal and external stakeholders. This is a fully remote role for candidates living in the United States.
Role Responsibilities
- Process member enrollments, disenrollments, and routing updates within Enrollment systems in accordance with established procedures
- Maintain and update member records to ensure accuracy and compliance with Customer and regulatory requirements
- Ensure adherence to all applicable State and Federal laws, regulations, and CMS guidelines
- Transmit enrollment information to CMS within designated timeframes
- Process routine member record updates, including but not limited to:
- Identification card requests
- Mailing address and contact information changes
- Accurately create and process ADD records within Enrollment systems
- Analyze and identify gaps in member coverage and take appropriate action
- Review attestation documentation to determine eligibility and coverage status
- Navigate, interpret, and validate data across multiple Enrollment, State, and Federal systems
- Demonstrate understanding of end-to-end processes within assigned functional area
- Maintain strong working relationships with internal teams and external partners
- Perform additional duties and responsibilities as assigned
Desired Skills & Experience
- At least a High School diploma or GED is required
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
- Strong verbal and written communication skills with a high degree of professionalism
- Excellent organizational skills with strong attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a structured environment
Work Schedule Requirements
- Ability to work assigned schedules based on business needs, including potential variation in hours and days for remote employees
Flexibility to work overtime as required, including evenings, nights, weekends, and holidays
Preferred Attributes
- Experience working in healthcare, insurance, or a regulatory/compliance-driven environment
- Strong analytical and problem-solving capabilities
- Ability to adapt to evolving processes, systems, and regulatory requirements
- Demonstrated ability to work independently and as part of a team
Why Join Us
- Impactful Work: Play a key role in ensuring members receive accurate and timely access to healthcare coverage
- Professional Growth: Gain valuable experience navigating complex systems and regulatory environments with opportunities to expand your skillset
- Collaborative Environment: Work alongside a supportive team focused on accuracy, compliance, and continuous improvement
- Stability & Structure: Be part of a process-driven organization with clearly defined workflows and expectations
Salary and Other Compensation:
Applications will be accepted until July 10th, 2026.
The hourly rate for this position is $15 per hour.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
