Cloud Architect, Bangalore, Karnataka, India

Job Summary

Serve as a Cloud Architect specializing in M365 platforms and Copilot designing secure scalable and user centric digital workplace solutions for a global enterprise. Collaborate closely with business and engineering teams to optimize collaboration automation and knowledge discovery while ensuring robust governance compliance and operational stability in a hybrid work environment.

Responsibilities

Design comprehensive M365 cloud architectures that align with enterprise standards and enable secure collaboration automation and knowledge management across the organization

Drive end to end implementation of M365 services including tenant configuration workload integration and optimization of licensing to maximize value and reduce total cost of ownership

Oversee M365 admin activities including identity management access controls security baselines and monitoring to maintain a resilient and compliant productivity environment

Develop and maintain governance frameworks for M365 that cover data protection retention sharing policies and application lifecycle to reduce risk and enforce consistent practices

Architect and configure M365 Copilot solutions that enhance productivity by safely leveraging organizational data grounding prompts and controlling access to sensitive information

Create reusable prompt patterns and guidance for M365 prompt engineering that improve reliability relevance and ethical use of generative AI across diverse business scenarios

Collaborate with product owners and process leads to design change lifecycle management plans that minimize disruption while rolling out new M365 and Copilot features

Coordinate environment readiness pilot programs user acceptance validation and phased deployments to ensure smooth adoption and early identification of configuration issues

Establish monitoring alerting and reporting for M365 services covering performance usage incidents and capacity to proactively address issues and improve service quality

Engage with security risk and compliance stakeholders to translate regulatory and policy requirements into pragmatic M365 configurations and guardrails

Document solution architectures runbooks standard operating procedures and configuration baselines so that operations teams can manage the environment consistently and efficiently

Provide advanced escalation support for complex M365 incidents and problems performing deep technical analysis and driving durable remediation across affected services

Lead optimization initiatives that rationalize legacy collaboration tools into M365 reducing fragmentation and improving user experience while supporting hybrid work needs

Guide cross functional teams on integrating M365 with line of business applications identity platforms and data sources to create secure and unified digital workplace experiences

Advise business stakeholders on how M365 Copilot and automation features can streamline workflows reduce manual tasks and free teams to focus on higher value activities

Partner with adoption and training teams to create practical enablement content that helps users understand responsible AI use prompt techniques and new collaboration capabilities

Qualifications

Demonstrate eight to eleven years of experience in cloud or productivity platforms with at least five years focused on complex M365 administration in enterprise environments

Exhibit deep expertise in M365 admin including tenant configuration identity and access security controls compliance features and service monitoring for large scale deployments

Show proven hands on experience in M365 prompt engineering including crafting effective prompts optimizing context usage and aligning generative AI behavior to organizational guidelines

Display solid knowledge of change lifecycle management practices such as impact assessment communication planning release scheduling and post change validation for cloud services

Bring practical experience in designing and implementing M365 Copilot scenarios that are secure governed and aligned to business objectives across multiple functional areas

Possess strong understanding of hybrid work models endpoint access considerations and collaboration patterns to design M365 solutions that support flexible and secure working styles

Communicate clearly with both technical and non technical stakeholders translating complex M365 and AI concepts into practical guidance that supports decision making and adoption

Certifications Required

Microsoft 365 Certified Enterprise Administrator Expert or equivalent advanced M365 certification

What we offer

The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
Flexible health and financial benefits to support you and your eligible dependents—from day one.
True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.