Open Text Exstream Developer

Responsibilities

• Design end to end customer communication architectures using Quadient Inspire Interactive and Quadient Inspire that align with enterprise standards and long term scalability goals
• Develop robust solution blueprints for batch and interactive communications that ensure high availability performance and maintainability across diverse business lines
• Coordinate with business analysts and product teams to translate complex communication requirements into detailed Quadient Inspire design specifications that are easy to implement and support
• Implement governance practices for template design versioning and deployment so that communication assets remain consistent reusable and compliant across all regions
• Optimize existing Quadient Inspire templates and workflows by analyzing performance metrics and user feedback in order to increase throughput and reduce processing errors
• Guide development teams on best practices for scripting data mapping and content logic within Quadient Inspire Interactive so that solutions remain robust and secure
• Collaborate with infrastructure and middleware teams to design integration patterns between Quadient Inspire platforms and core systems such as CRM billing and data warehouses
• Establish coding and configuration standards for Quadient Inspire assets that reduce technical debt and simplify future enhancements and cross platform migrations
• Review solution designs and configuration changes for alignment with architecture principles regulatory expectations and information security policies
• Create detailed technical documentation including data flow diagrams template catalogs and deployment guides to support ongoing operations and knowledge transfer
• Partner with quality assurance teams to define test strategies for communication templates ensuring accurate data rendering language support and channel specific formatting
• Analyze production incidents related to Quadient Inspire solutions identify root causes and recommend architectural improvements that enhance stability and customer satisfaction
• Mentor junior engineers and designers on Quadient Inspire concepts configuration patterns and troubleshooting approaches to build internal capability and reduce dependency on external support
• Coordinate activities across hybrid work settings by using collaboration tools and structured ceremonies that maintain productivity and clarity for distributed teams
• Align solution decisions with sustainability and efficiency objectives by designing communication processes that reduce paper usage and support digital engagement for customers

Qualifications

• Demonstrate extensive hands on experience of at least ten years in designing and delivering solutions with Quadient Inspire Interactive and Quadient Inspire across large scale environments
• Exhibit strong proficiency in data modeling data transformation and document composition concepts that are essential for complex customer correspondence and regulatory communications
• Apply solid understanding of enterprise integration patterns to connect Quadient Inspire platforms with upstream and downstream systems using standard interfaces and secure data exchange methods
• Use practical knowledge of software development lifecycle practices including version control peer review and automated deployment to ensure reliable and traceable template releases
• Show capability to analyze non functional requirements such as performance resilience and capacity planning in order to design architectures that handle large communication volumes
• Communicate clearly with technical and non technical stakeholders by explaining design choices architectural constraints and risk trade offs in an accessible and concise manner
• Display familiarity with customer experience principles and omnichannel communication strategies so that Quadient Inspire solutions contribute meaningfully to engaging and inclusive interactions

Certifications Required

Quadient Inspire Certified Professional or equivalent certification in Quadient Inspire technologies is required.

What we offer

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.