About Cognizant Consulting:
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role:
As a Consulting Manager, OCM Communications Lead, you will make an impact by developing and executing strategic communications programs that drive adoption, stakeholder engagement, and business readiness across large-scale business and technology transformation initiatives. You will be a valued member of the Transformation Management Consulting team and work collaboratively with client leaders, change management teams, project stakeholders, and cross-functional delivery teams to ensure effective communication throughout the transformation journey.
In this role, you will:
• Lead the development and execution of enterprise communication strategies, governance frameworks, and multi-channel communication plans for transformation programs.
• Partner with client stakeholders to identify target audiences, define key messages, establish communication channels, and create communication roadmaps that support organizational change.
• Manage communication deliverables, stakeholder engagement activities, leadership messaging, and adoption campaigns while monitoring effectiveness and business impact.
• Facilitate executive and stakeholder meetings, provide communications guidance, and manage risks, issues, and mitigation plans related to change adoption.
• Contribute to business development initiatives, proposal creation, thought leadership, and practice development while mentoring and coaching consulting teams.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring three days a week in a client or Cognizant office in Mexico City, Monterrey, Guadalajara, or Querétaro, Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered:
• 6–8+ years of management consulting experience, including experience leading digital transformation, technology, or organizational change initiatives.
• Bachelor’s degree in Communications, Marketing, Business, Information Technology, Finance, Engineering, or a related field, or equivalent experience.
• Proven experience designing and delivering end-to-end communication strategies for large-scale technical or business transformations.
• Experience managing stakeholder communications, engagement programs, multi-channel campaigns, and adoption initiatives across complex organizations.
• Strong project management capabilities with experience coordinating multiple workstreams and collaborating across global teams.
• Experience leading technical and non-technical initiatives in client-facing environments.
• Excellent communication, facilitation, presentation, and stakeholder management skills.
These will help you stand out:
• Experience supporting digital transformation, AI adoption, ERP implementations, or other enterprise technology programs.
• Experience working in Agile environments using Scrum or Kanban methodologies; gamification experience is a plus.
• Relevant industry, domain, or product certifications in Banking, Healthcare, Life Sciences, Communications, Media & Technology, Enterprise Process, or Technology Modernization.
• Experience applying quality management frameworks and methodologies such as Six Sigma.
• MBA, PGDM, or other advanced degree.
• Demonstrated experience coaching and mentoring teams while fostering a collaborative, high-performing culture.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
