Systems Engineer, Bangalore, Karnataka, India

Job Summary

Contribute as a systems engineer specializing in desktop and device management by implementing and supporting endpoint solutions using SCCM Intune Windows and MDT imaging within a hybrid work model and rotational shifts while focusing on secure efficient and reliable user experiences that align with enterprise standards and positively influence productivity across the organization

Responsibilities

Manage enterprise desktop environments using SCCM to ensure timely deployment of applications operating system updates and security patches that maintain a stable and secure experience for all users across the organization

Configure and optimize SCCM collections task sequences and client settings to improve deployment success rates and reduce incidents that disrupt daily business operations

Monitor SCCM infrastructure health and endpoint compliance through detailed reporting and remediation actions that support organizational standards for security and performance

Administer Intune device management policies for Windows endpoints to enforce configuration baselines and protect data while enabling flexible work experiences for hybrid teams

Create and maintain Intune profiles and compliance policies that align with company security requirements while providing predictable device behavior for users in rotational shifts

Collaborate with cross functional teams to analyze endpoint requirements and design standardized configurations that help reduce support efforts and improve user satisfaction

Develop and maintain Windows operating system images using MDT to streamline provisioning processes and provide consistent device setups for new hires and hardware refresh cycles

Execute OS imaging and deployment tasks with MDT and related tools to ensure that devices are ready for use with minimal downtime and adherence to company configuration standards

Troubleshoot endpoint issues related to SCCM Intune Windows and MDT imaging by performing systematic root cause analysis and implementing corrective actions that reduce recurring problems

Document technical procedures deployment workflows and troubleshooting steps in clear and accessible formats so that support teams can resolve future issues faster and more accurately

Support security and compliance initiatives by applying configuration hardening through SCCM and Intune policies that help protect company information and societal trust in the enterprise

Coordinate with service desk personnel to review incident trends and provide targeted endpoint solutions that improve stability for users working in hybrid arrangements and rotational shifts

Contribute to continuous improvement initiatives by evaluating new endpoint management features and proposing enhancements that align with company goals and deliver more reliable technology experiences for colleagues and customers

Qualifications

Demonstrate practical experience with SCCM based desktop management including application deployment patch management and client health monitoring gained over one to three years in a systems engineering or similar role

Show hands on expertise with Intune device management for Windows endpoints including configuration profiles compliance policies and enrollment methods that support secure hybrid work environments

Possess solid knowledge of Windows operating system configuration troubleshooting and performance tuning with the ability to apply best practices that improve reliability and user productivity

Apply experience in OS imaging using MDT and related deployment tools to create maintain and update standardized images that support consistent device provisioning across the organization

Exhibit familiarity with hybrid work and rotational shift support requirements including remote connectivity considerations and endpoint readiness to ensure smooth operations for diverse teams

Demonstrate strong analytical and problem solving abilities with a focus on resolving endpoint issues efficiently and communicating solutions clearly to technical and nontechnical stakeholders

Display awareness of security and compliance principles in endpoint management including patching configuration baselines and policy enforcement that contribute to the company mission of protecting data and serving society responsibly

Certifications Required

Microsoft Certified Endpoint Administrator or equivalent certification focused on SCCM Intune and Windows endpoint management

What we offer

The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
Flexible health and financial benefits to support you and your eligible dependents—from day one.
True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.