Role Objective
The team works on keeping Maps Data current and reflective of real world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface.
The Mapping Maintenance Expert will be responsible for improving & maintenance of city / country transit data and providing country specific expertise. The Maintenance Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth for the countries they would be responsible for maintenance.
Role & Responsibilities as a Maintenance Expert
- Communicating with City Experts & other stakeholder teams and achieving the project objectives. ❏ Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.
- Validate quality of new and updated data in the data management platform.
- Make necessary edits for all transit data types.
- Flag issues to Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas.
- Develop outages and alerts capabilities in their assigned city.
- Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills.
Experience / Skills
- Possess strong business communication skills in English.
- This role supports the Korean market and requires native level Korean proficiency, including strong understanding of local language nuances, culture, and market context.
- Experience with Transit projects - GTFS knowledge preferred
- Proficiency in GIS mapping tools and knowledge of the country's transit/traffic network .
- Knowledge of traffic laws, landmarks, political modeling and key mapping features of the city/country
- Comfortable with a rapidly-changing environment
Strong problem-solving skills and excellent attention to detail
Additional information
- Associate is required to be based in the office for this position.
This role follows a Monday to Friday schedule with standard business hours. However, working hours may vary depending on the assigned market or the Business requirements.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
