About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Role: Manufacturing & Site Infrastructure Engineer
Location: Winston-Salem, NC
Mandatory skills: Factory network · NAT · Fiber plant · EOS/EOL
ROLE OVERVIEW
The Manufacturing & Site Infrastructure Engineer provides specialized network support and implementation services across BAT's manufacturing and production facilities. This role focuses on physical infrastructure, site-level deployments, and hands-on technical support at BAT's Winston-Salem manufacturing campuses
KEY RESPONSIBILITIES
Site Infrastructure Deployment
• Execute IDF (Intermediate Distribution Frame) buildout plans at BAT manufacturing and office locations
• Support fiber installation, documentation, and validation across BAT's US facility sites
• Coordinate with BAT's CAD/Drawing teams for accurate fiber plant documentation
• Plan and implement site-level network connectivity upgrades in line with BAT's infrastructure roadmap
• Conduct site surveys to assess current network infrastructure and identify improvement opportunities
Manufacturing Network Support
• Work with BAT's manufacturing (MFG) engineers to support Network Address Translation (NAT) and network design for production environments
• Provide hands-and-feet support for all network incidents across manufacturing sites for the full SOW duration
• Replace UPS batteries based on downtime schedules agreed with BAT (BAT procures and stocks batteries)
• Support network-related issues arising at BAT's ROC and Plaza NTP system locations
• Assist BAT's electrical engineers with any network-related infrastructure issues
Physical Infrastructure Maintenance
• Perform physical device support in a secondary role for F5 load balancers as needed
• Support cabling, patching, and physical layer troubleshooting across BAT site locations
• Travel to BAT manufacturing facilities within a 30-mile radius of 401 N Main St, Winston-Salem as required
• Document site survey reports, IDF buildout plans, and fiber installation activities
Vendor & Cross-Functional Coordination
• Coordinate with third-party vendors for physical network implementation tasks
• Maintain vendor coordination records related to network infrastructure projects
• Participate in infrastructure refresh planning and project implementation under BAT's direction
• Escalate complex site issues to the Team Lead for architectural guidance
QUALIFICATIONS & SKILLS
• 5+ years of experience in network field engineering or site infrastructure roles
• Hands-on experience with fiber optic cabling, IDF buildouts, and structured cabling standards
• Familiarity with manufacturing or industrial network environments
• Experience with physical layer troubleshooting (copper and fiber)
• Ability to travel within a 30-mile radius as needed for manufacturing site support
• Working knowledge of UPS systems and data center/wiring closet standards
• BICSI certification or equivalent physical infrastructure credentials preferred
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
