About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Role: SQL Database Engineer
Location: Toronto , ON
Mandatory skills: SQL, Sybase
Role Description:
· Monitoring & health checks – Track server uptime, job failures, disk space, backup completion, replication/AG status, and respond to alerts from monitoring tools (e.g., SCOM, Nagios, SolarWinds).
· Incident/ticket handling – Own L1 tickets end-to-end (access requests, job failures, blocking sessions, connectivity issues) and escalate only the ones needing deep root-cause analysis to L2/L3.
· Backup & recovery operations – Verify backup jobs ran successfully, perform restores (point-in-time or full) when requested, and validate backup integrity on a schedule.
· Basic performance troubleshooting – Identify blocking/deadlocking sessions, long-running queries, and high CPU/IO consumers; kill or optimize as per runbook, escalating anything beyond scripted fixes.
· User & access management – Create/modify logins, roles, and permissions; handle password resets and access provisioning following change-control processes.
· Patch & maintenance support – Assist with applying patches, running index rebuilds/reorganizes, updating statistics, and executing other scheduled maintenance jobs.
· Documentation & runbook adherence – Maintain SOPs, update ticket notes, log root causes for recurring issues, and contribute to knowledge base articles.
· Change execution – Implement pre-approved schema changes, deployments, or configuration updates during change windows, with rollback plans ready.
· Monitoring & health checks – Monitor Sybase ASE server availability, engine/CPU utilization, device space, transaction log usage, and job schedules via sp_who, sp_helpdb, sp_spaceused, and monitoring tools (e.g., Sybase Central, MDA tables, Nagios/SCOM alerts).
· Incident/ticket handling – Own L1 tickets independently (login issues, connectivity failures, job failures, access requests) and escalate complex ASE performance or corruption issues to L2/L3.
· Backup & recovery operations – Execute and validate dump database / dump transaction jobs, perform load database / load transaction restores when required, and confirm backup server (Backup Server) job completion and integrity.
· Transaction log & space management – Monitor log segment growth, handle "log full" situations (dump tran with truncate_only when appropriate per policy), manage device space, and extend databases/devices as needed.
· Basic performance troubleshooting – Identify blocking locks and long-running processes using sp_lock, sp_who2, and MDA tables; kill blocking spids per runbook, and flag deeper query-plan/index issues to L2.
· User & access management – Create/modify logins and users (sp_addlogin, sp_adduser), manage roles and permissions (grant/revoke), and handle password resets following change-control procedures.
· Maintenance tasks – Run update statistics, dbcc checkdb/dbcc checktable integrity checks, reorg rebuilds, and review sp_configure settings; assist with ASE patching/EBF (Emergency Bug Fix) application.
· Documentation & change execution – Maintain SOPs and ticket logs, document recurring root causes, and implement pre-approved schema/config changes during change windows with rollback scripts ready.
Compensation: We are offering between $90,000 – $109,000. Applications will be accepted until Oct 9, 2026.Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
