Account Manager - Retail, Consumer Goods, Manufacturing, Logistics, Energy & Utilities (Products & Resources)
About Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is a member of the NASDAQ-100, ranked 217 on the Fortune 500, and is consistently listed among the most admired companies in the world.
What makes Cognizant a unique place to work? The combination of rapid growth and an international, innovative environment — creating many opportunities for people with an entrepreneurial spirit who want to make a difference in the world. Our delivery model is infused with a distinct culture of high customer happiness, consistently delivering positive relationships, cost reductions and business results.
The Opportunity
You are the link between the client and Cognizant's capability, acting as the client's connection to the broader Cognizant organisation. This is a commercial role, which entails reaching out to clients and solving their critical business problems with Cognizant's digital solutions across the Products & Resources portfolio.
- Demonstrate a deep strategic understanding of our clients' goals, ambitions and business drivers, and determine how Cognizant can be of ongoing value to them
- Act as the day-to-day client contact, building and maintaining relationships to drive account growth — owning a defined portfolio of accounts
- Proactively identify new and expansion opportunities, delivering value to customers
- Work with the delivery organisation to drive realisation of the backlog against plan within the account
- Define, evolve and deliver on the account plan
- Bring together and lead associates from across the business to deliver on RFPs and other growth opportunities
You will have a strong understanding of the key challenges in the Retail & Consumer Goods and/or Manufacturing & Logistics industries, with a proven record of selling successfully in these sectors. Our team of Solution Architects and Delivery Leaders will support you in assembling engagements across the broadest range of services, including consulting, change management, digital design, application development and technology services.
How we measure success
- Customer centricity – win for your clients
- Revenue – topline and pull-through
- Quality of revenue
- Pipeline growth
- Total Contract Value (TCV)
Your background
- A drive to sell, combined with a genuine commitment to delivering value to customers
- In depth understanding of how IT services firms can drive business outcomes in one or more relevant verticals, with evidence of creating and selling business strategy, broad IT services portfolios and large-scale value transformation programmes
- Industry experience in one or more of the following is preferred: e-commerce, supply chain, analytics, digital strategy, digital engineering, cloud
- Ability to guide and understand the key levers for business transformation for the customer
- Skilled at managing both client and internal Cognizant stakeholders with a target-driven mindset
- Fluent English and Dutch (both mandatory)
What You Can Expect
- A competitive salary based on your experience
- 25 days of paid holiday per year
- Access to Udemy and Cognizant Academy digital libraries for continuous learning
- An open, 'can do' team spirit that encourages you to make your ideas reality
- A technology-driven organisation with a tremendous technology backbone
- Long-term career opportunities and development
Diversity & Inclusion
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognise that our people are our most important asset, and we strive to create an environment where all associates feel comfortable to be themselves, feel accepted, and can thrive both personally and professionally.
We continue to drive D&I throughout our organisation to unlock the insights, imagination and innovation of our associates, and to reflect the diversity of our clients and communities. As a Dutch and European Top Employer, we drive employment recognition and engagement through employee-friendly policies and affinity groups including Women Empowered, Embrace LGBTQ+ and Race Equality Network.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
