ServiceNow Lead Engineer

As a Lead Engineer - ServiceNow Solutions, you will make an impact by designing, developing, and supporting innovative technology solutions on the ServiceNow platform that enable business success across the organization. You will be a valued member of the ServiceNow Solutions Team and work collaboratively with business stakeholders, architects, developers, project managers, and cross-functional technology teams to deliver scalable, high-quality solutions that meet business objectives.

In this role, you will:

• Analyze business and system requirements to design and implement effective ServiceNow solutions across multiple business functions.
• Lead the development, testing, implementation, maintenance, and support of ServiceNow applications, modules, and integrations.
• Drive technical projects by coordinating efforts, assigning tasks, mentoring team members, and ensuring successful delivery.
• Develop and enhance ServiceNow capabilities using JavaScript, Flow Designer, Integration Hub, Service Portal, UI Builder, and custom scoped applications.
• Evaluate emerging technologies and recommend innovative solutions, best practices, and methodologies to improve platform performance and business outcomes.

What You Need to Have to Be Considered

• Bachelor’s degree in Computer Science, Management Information Systems, Business, or a related field, or an equivalent combination of education, training, and experience.
• 4 to 6 years of experience in ServiceNow development, administration, and solution delivery.
• Strong hands-on experience developing with JavaScript on the ServiceNow platform.
• Experience with ServiceNow modules such as GRC/IRM and Service Portal development.
• Expertise in integrations using REST APIs, LDAP, Active Directory, JDBC, Integration Hub, and related technologies.
• Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer, and Automated Test Framework (ATF).
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to lead technical initiatives, manage complex issues independently, and deliver projects on time with high quality.
• Flexibility to occasionally work non-standard hours, including nights, weekends, and on-call support responsibilities.

These Will Help You Stand Out

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow GRC/IRM certification or demonstrated expertise in governance, risk, and compliance solutions.
• ITIL Foundation certification.
• Experience with additional ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, or Customer Service Management.
• Experience leading enterprise-scale ServiceNow implementations and digital transformation initiatives.
• Proven ability to mentor engineers and provide technical leadership across development teams.
• Knowledge of project planning, software testing, system validation, and Agile development methodologies.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.