About the role
Senior MES Recipe Author - The Senior MES Recipe Author will be responsible for implementing System\MES recipe changes and managing the day-to-day issues that arise in the support of Electronic Batch Records Weigh and Dispense and Equipment Management modules on our Emerson Syncade MES solution. The position will work within a collaborative MES team at a large multi-national Biotech manufacturing facility in Cork.
What you must have to be considered
· Responsibilities Maintain the incident queue in Service Now and manage and resolve issues as they arise in a timely manner.
· Initiate and implement Change Control activities in accordance with Quality Standards and Practices Investigate and troubleshoot problems which occur and determine solutions or recommendations for changes and/or improvements
· The ability to produce high-quality well documented configuration that is easily maintainable Prioritize support activities in line with project schedules Perform testing of new MES recipes and changes Generate computer system validation documentation in accordance with site procedures and GMP guidelines
· Follow all relevant Environmental Health and Safety procedures and assist in incident investigations as required.
· Recognise the importance of the quality control function in pharmaceutical production the MES Support Engineer should display a high level of integrity in the performance of their work. The ideal candidate should be capable of relating well to other people with whom they come in contact both within and outside of the MES Team.
· The role will evolve to require Out Of Hours Support in the future Requirements Minimum 3-5 years experience supporting IT applications e g troubleshooting managing incidents and change controls design documentation test case development system & integration testing Experience implementing changes for IT applications in a GMP environment would be an advantage
· MES Recipe Authoring experience and knowledge Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code. MS SQL server experience would be an advantage Past proven experience engaging business users to ensure that appropriate business needs are clearly communicated and delivered at or above expectations Strong oral and written communication skills are required with proven ability to communicate and build relationships cross-functionally.
· The successful candidate must be a highly motivated individual who is delivery focused and has experience of working successfully across multiple business & functional teams.
You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:
· You can pursue innovative career tracks and opportunities here
· You can enhance your professional development through education and dedicated training
· We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan.
Work model
· We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Hybrid position, based on our clients site 3 days per week.
· The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
COG2025
COG2025!
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.