Cognizant is hiring an Senior Account Manager to form an integral part of the continued rapid growth of Cognizant’s Banking & Financial Services Sales team, expanding our global service portfolio from Integration, Technology and Outsourcing services for large accounts in Switzerland. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our BFSI Client Partner and based in Bruxelles, Belgium, this role requires offers hybrid work model.
Overview
Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are margin, revenue & client satisfaction
What are you looking for?
Build trusted relationships with our current clients in the BFSI space
Understand the client, issues and priorities and co-create impactful and transformative solutions
Drive RFPs / proactive bids with regards to renewals, extensions, and expansion
Track of BFSI trends relevant to client business and bring forth proactive ideas and solutions, leveraging Cognizant business cases in other geos
Serve as the day-to-day point of contact for the clients and be responsible for backlog growth including renewals and extensions of current engagements
A strong AI and client-centric culture
Opportunities in a market where you can overachieve your targets and sell complex deals from consulting to BPO
Embrace a global culture and work with our teams over the world, taking the best of Cognizant's local footprints and our global delivery capabilities
What are we looking for?
10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry .
Proven experience dedicated to Banking & Financial Services and/or Insurance local accounts in Belgium
Experience managing Client P&L, including reporting and metric assessment for the account
Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
Proactive mindset, ability to interface at all levels of an organization
Excellent oral and written communication skills in English and Dutch
Leader by influence, strong ability to call SMEs at the table and be a game changer
Preferred Experience
MS or MBA degree
Proven track record to contribute to grown existing P&L and detect new opportunities
Ability to handle multiple tasks in a dynamic environment
Must be detail oriented and able to manage and maintain all facets of complex assignments.
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
Demonstrate the flexibility to work among diverse corporate environments and technical and non-technical audiences
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.
Need a change in 2026 to grow in responsibility and evolve in your career? Now is the time to join us ! Please share your CV in English and we will connect soon.
#Dir #LI-hybrid #Exec
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
