Greetings from Cognizant !!
We're hiring for Salesforce Business Analyst or Product Owner
Domain: Retail/Consumer Goods sector
Experience: 5 - 8 Years
Location: PAN India
Qualification: MBA
- Masters of Business Administration or equivalent
- Excellent verbal and written communication skills
- Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
- Experience in translating business requirements into a detailed system specification
- Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
- Understanding of Agile Scrum delivery model
- Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
- Knowledge of AI and Agentforce will be desirable
- Candidate having good Salesforce knowledge with experience in Salesforce Consumer Goods Cloud implementation projects in Advisory/ Consulting/Business Analyst roles will have added advantage
- Candidate having knowledge of Retail/Consumer goods/ Travel and Hospitality will be preferred
Roles and Responsibilities:
- Responsible for Discovery & design workshops to identify client requirements
- Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
- Design Salesforce solutions to meet client requirements
- Participate in Data migration & integration activities
- Evaluate As IS process and suggest improvements for To Be Process
- Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
- Responsible for End user training and other user adoption activities
- Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
- Maintain certifications in salesforce products
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
