Job Summary
The Director-IOA will oversee the strategic implementation of operational activities within the organization ensuring alignment with business objectives. This role requires a seasoned professional with extensive experience in managing complex projects and driving efficiency. The candidate will work from the office and adapt to rotational shifts contributing to the companys growth and societal impact.
Responsibilities
- Lead the development and execution of operational strategies that align with the companys goals and objectives.
- Oversee the management of daily operations to ensure efficiency and effectiveness in all processes.
- Provide guidance and support to teams to enhance productivity and achieve targets.
- Collaborate with cross-functional teams to identify opportunities for process improvements.
- Implement best practices to optimize resource utilization and reduce operational costs.
- Monitor performance metrics to assess the success of implemented strategies and make necessary adjustments.
- Ensure compliance with industry standards and regulations to maintain the companys reputation.
- Develop and maintain relationships with key stakeholders to facilitate smooth operations.
- Drive innovation by encouraging creative solutions to operational challenges.
- Analyze data to identify trends and make informed decisions that benefit the organization.
- Facilitate communication between departments to ensure seamless workflow and information sharing.
- Manage budgets effectively to ensure financial targets are met without compromising quality.
- Foster a culture of continuous improvement and learning within the team.
Qualifications
- Possess strong leadership skills with the ability to motivate and inspire teams.
- Demonstrate proficiency in English communication to effectively interact with stakeholders.
- Have a proven track record of managing complex projects and delivering results.
- Exhibit excellent analytical skills to interpret data and drive strategic decisions.
- Show adaptability to work in rotational shifts and manage time effectively.
- Display a commitment to maintaining high standards of operational excellence.
- Bring a minimum of 12 years of experience in a similar role with a maximum of 15 years preferred.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.











