1. Job Title : Sr. Product Specialist (T) 2. Job Summary : The Sr. Product Specialist (T) will play a pivotal role in driving product innovation and strategy within the organization. With a focus on leveraging machine learning and artificial intelligence the candidate will enhance CRM-Sales processes to deliver superior customer experiences. This hybrid role requires a strategic thinker with a strong technical background and a passion for analytics. 3. Experience : 8 - 12 years 4. Required Skills : Technical Skills: Strategic Leadership Machine Learning CRM-Sales Artificial Intelligence Domain Skills: 5. Nice to have skills : Domain Skills:Analytics 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : - Lead the development and implementation of cutting-edge machine learning models to optimize CRM-Sales strategies. - Oversee the integration of artificial intelligence solutions to enhance product offerings and improve customer satisfaction. - Provide strategic insights and recommendations to drive product innovation and align with business goals. - Collaborate with cross-functional teams to ensure seamless execution of product initiatives and maximize impact. - Analyze market trends and customer feedback to inform product development and strategic direction. - Develop and maintain comprehensive documentation for product features and enhancements. - Facilitate workshops and training sessions to empower teams with the latest technological advancements. - Monitor product performance and identify opportunities for continuous improvement and innovation. - Ensure compliance with industry standards and best practices in product development and deployment. - Support the sales team with technical expertise to enhance customer engagement and drive sales growth. - Utilize analytics to measure product success and inform future development strategies. - Foster a culture of innovation and continuous learning within the product team. - Drive the adoption of new technologies to maintain competitive advantage and meet evolving customer needs. Qualifications - - Possess strong expertise in strategic leadership to guide product development and execution. - Demonstrate proficiency in machine learning and artificial intelligence to drive innovation. - Have extensive experience in CRM-Sales processes to enhance customer interactions. - Show a keen understanding of analytics to inform strategic decisions and product improvements. - Exhibit excellent communication skills to collaborate effectively with diverse teams. - Display a proactive approach to problem-solving and innovation in product development. - Maintain a customer-centric mindset to ensure product offerings meet market demands. 9. Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA 10. Job Type : Sr. Associate - Projects [60PM00] 11. Demand Requires Travel? : No 12. Certifications Required : Certified Machine Learning Specialist CRM-Sales Professional Certification
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.