Job Summary
Join our team as a Claims Specialist focusing on TL-Claims HC where you will utilize your expertise in Facets - Claims and Claims Adjudication. With 5 to 8 years of experience you will manage Dental and Commercial Claims ensuring accuracy and efficiency. This role requires working from the office during night shifts with no travel required. English proficiency is essential.
Responsibilities
- Manage and adjudicate claims using Facets
- Claims system ensuring accuracy and compliance with company standards.
- Analyze and process Dental and Commercial Claims identifying discrepancies and resolving issues promptly.
- Collaborate with team members to streamline claims processing and improve operational efficiency.
- Provide expert guidance on claims adjudication processes ensuring adherence to industry regulations.
- Monitor claims workflow and implement strategies to reduce processing time and enhance productivity.
- Conduct regular audits of claims to ensure compliance with internal and external policies.
- Develop and maintain documentation related to claims processes ensuring clarity and accessibility for team members.
- Communicate effectively with stakeholders to address claims-related inquiries and provide timely resolutions.
- Utilize advanced analytical skills to identify trends and propose solutions for claims management improvements.
- Train and mentor junior team members on claims processing techniques and best practices.
- Coordinate with cross-functional teams to ensure seamless integration of claims processes within broader business operations.
- Implement quality control measures to ensure high standards of claims processing are maintained.
- Report on claims processing metrics and provide insights to management for strategic decision-making.
Qualifications
- Possess strong expertise in Facets
- Claims and Claims Adjudication with proven experience in managing complex claims.
- Demonstrate proficiency in handling Dental Claims and Commercial Claims with a focus on accuracy and efficiency.
- Exhibit excellent communication skills in English both written and spoken to effectively interact with stakeholders.
- Show ability to work independently and collaboratively in a fast-paced office environment during night shifts.
- Display strong analytical skills to identify trends and propose actionable solutions for claims management.
- Have experience in training and mentoring team members to enhance their claims processing skills.
- Maintain a detail-oriented approach to ensure compliance with industry regulations and company policies.
Certifications Required
Certified Professional Coder (CPC) or Certified Claims Professional (CCP) relevant to claims processing.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.