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Senior ServiceNow Solution Architect

00068015801

Senior ServiceNow Technical Architect
Remote · Spain

About the role

We're looking for a Senior ServiceNow Technical Architect to own the end-to-end technical architecture of the ServiceNow platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, elegant architectural solutions — and who can guide and inspire the teams that build them.

Why join us?

HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.

CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.

FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.

CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.

A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.

GLOBAL EXPOSURE — Work alongside international teams and sharpen your English in a truly multicultural environment.

A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.

What's in it for you

  • Restaurant tickets for every working day
  • Permanent contract — we're investing in a long-term relationship
  • Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
  • Referral bonus — bring great people in and get rewarded
  • Competitive salary and bonuses — let's talk numbers on our first call

What you'll bring

  • CTA (Certified Technical Architect) — mandatory
  • 8+ years of hands-on ServiceNow experience, with at least 3–5 years as a Platform or Enterprise Architect
  • Deep expertise across core ServiceNow modules: ITSM, ITOM, HRSD, CSM, SPM, SecOps
  • Expert proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks
  • Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist and NowCreate
  • Solid understanding of CMDB, CSDM, and enterprise data architecture
  • Proven track record architecting large-scale, complex, and global ServiceNow deployments
  • CAD and multiple CIS certifications (ITSM, HRSD, ITOM) — valued but not required
  • Familiarity with TOGAF or similar Enterprise Architecture frameworks — a plus
  • Experience with Agile and DevOps delivery methodologies — a plus
  • Professional working proficiency in both Spanish and English (B2 or above) — required for client-facing meetings, calls,...

What you'll do

  • Own the end-to-end technical architecture of the ServiceNow platform across implemented and planned modules
  • Lead the design of High-Level and Low-Level Designs (HLDs/LLDs) for complex, multi-instance or highly integrated environments
  • Translate business objectives and technical requirements into concrete architectural blueprints
  • Define, implement, and lead technical governance processes including Design Authority Board reviews
  • Enforce ServiceNow best practices, design standards, and development guidelines to minimize technical debt
  • Conduct technical risk assessments and ensure compliance with security, data governance, and regulatory requirements
  • Design and govern secure, high-performance integration patterns between ServiceNow and enterprise systems
  • Lead the governance of the ServiceNow data model, CMDB, and CSDM
  • Act as the ultimate technical escalation point for architectural, performance, and security challenges
  • Coach and mentor Solution Architects, Developers, and Implementation teams
  • Present technical strategies and platform roadmaps to audiences ranging from technical teams to C-suite executives
  • Support pre-sales activities including scoping, estimates, and statements of work

Ready to set the technical standard for ServiceNow at enterprise scale? Apply now and let's talk.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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