Job Summary
Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in Life and Annuities Insurance to enhance our service offerings. With a focus on accuracy and efficiency you will utilize your proficiency in MS Office to manage and process policy documents. This role requires a minimum of 5 years of experience and offers the opportunity to work night shifts from our office contributing to our mission of delivering exceptional service.
Responsibilities
- Manage and process policy documents with precision to ensure compliance with company standards and regulatory requirements.
- Utilize MS Office tools to maintain accurate records and generate reports that support decision-making processes.
- Collaborate with cross-functional teams to streamline policy servicing operations and improve customer satisfaction.
- Analyze policy data to identify trends and provide insights that drive strategic initiatives.
- Address and resolve policy-related inquiries from clients ensuring timely and effective communication.
- Implement process improvements to enhance operational efficiency and reduce turnaround times.
- Conduct regular audits of policy documents to ensure data integrity and accuracy.
- Provide training and support to junior team members fostering a culture of continuous learning and development.
- Develop and maintain strong relationships with internal and external stakeholders to facilitate seamless policy servicing.
- Monitor industry trends and regulatory changes to ensure compliance and adapt strategies accordingly.
- Prepare detailed reports and presentations for management to highlight key performance metrics and areas for improvement.
- Support the development and implementation of new policy servicing tools and technologies.
- Contribute to the companys mission by delivering high-quality service that positively impacts clients and society.
Qualifications
- Possess a minimum of 5 years of experience in Life and Annuities Insurance with a strong understanding of industry practices.
- Demonstrate proficiency in MS Office with the ability to create complex spreadsheets and presentations.
- Exhibit excellent analytical skills with the ability to interpret data and provide actionable insights.
- Showcase strong communication skills with the ability to interact effectively with clients and team members.
- Display a proactive approach to problem-solving with the ability to identify and implement solutions.
- Maintain a high level of attention to detail ensuring accuracy in all aspects of policy servicing.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
