About the role
As an Engagement Delivery Lead – QEA, you will make an impact by leading end‑to‑end delivery of complex IT and testing‑led transformation programs, ensuring alignment with client business goals and successful outcomes. You will be a valued member of the delivery leadership team and work collaboratively with senior client stakeholders, internal delivery teams, and third‑party partners.
In this role, you will:
• Lead the planning and execution of large, complex, end‑to‑end IT and testing‑focused programs, ensuring delivery against scope, schedule, cost, and quality commitments.
• Partner with C‑level and senior business stakeholders to manage communication, expectations, risks, and escalation paths.
• Coordinate cross‑functional teams and vendors to ensure seamless delivery across testing, automation, data, GenAI, and core IT streams.
• Oversee program governance, including progress tracking, financial management, risk mitigation, quality assurance, and change management.
• Drive transformation and innovation by aligning delivery with client strategy, process modernization, and enterprise adoption initiatives.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Develop detailed project plans to monitor and track progress, ensuring timely completion of deliverables.
• Create and maintain comprehensive project documentation for future reference and audit purposes.
• Ensure resource availability and allocation to meet project demands and timelines.
• Provide regular updates to senior management on project status, risks, and opportunities
Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 10+ years of program and/or project management experience delivering large‑scale IT initiatives.
• 15+ years of experience in software testing with a strong understanding of testing methodologies, tools, and techniques.
• Proven experience managing communications and expectations with C‑level and executive stakeholders.
• Expertise in aligning client strategy with delivery, including test automation, GenAI initiatives, and data strategy.
• Strong financial, risk, and change management skills, including budget ownership, dependency management, and adoption planning.
These will help you stand out
• Experience leading enterprise‑wide transformation and innovation initiatives.
• Hands‑on leadership style with the ability to influence across matrixed teams.
• Strong domain knowledge or delivery experience within the General Insurance industry.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting ideas to this role.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
