We are seeking a skilled Sr. AJO developer who has experience to design and implement advanced solutions in AEP Customer Journey Analytics AEP Adobe Journey Optimiser and AEP RTCDP within the Provider domain. This role requires expertise in leveraging Adobe Experience Platform technologies to enhance customer engagement and drive business outcomes.
Location: Remote, Canada
Experience: 6+ Years
Please note, this role will not offer visa transfer or sponsorship now or in the future
Salary and Other Compensation:
The annual salary for this position is between $100,000/Year to $115,000/Year CAD depending on the experience and other qualifications of the candidate.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Responsibilities
· Lead the design, development, and optimization of real-time, cross-channel customer journeys using Adobe Journey Optimizer.
· Design and manage event-triggered and segment-qualified journeys, including entry conditions, re-entry logic, throttling, exit criteria, and journey versioning.
· Translate complex business and marketing requirements into scalable, secure, and performant technical solutions aligned with Adobe reference architectures and best practices.
· Architect and implement solutions using Adobe Experience Platform, including XDM schemas, datasets, profiles, identity namespaces, and merge policies.
· Partner with data and architecture teams to design and troubleshoot identity resolution and profile stitching strategies.
· Configure and oversee orchestration across channels including email, push, SMS, in-app, and web.
· Design and oversee integrations with external systems using REST/SOAP APIs and event-based architectures.
· Establish and enforce coding standards, development patterns, and implementation guidelines for AJO and AEP.
· Diagnose and resolve complex platform, data, and journey execution issues using journey logs, message feedback events, and AEP monitoring.
· Support sandbox strategy and environment promotion (dev, QA, stage, prod), including release readiness and post-deployment validation.
· Collaborate with architects, project managers, and solution leads in Agile delivery teams.
· Contribute to technical documentation, solution designs, estimations, and implementation roadmaps.
Qualifications
· 6+ years of experience in marketing technology or enterprise application development.
· Strong hands-on experience delivering solutions with Adobe Journey Optimizer.
· Deep knowledge of Adobe Experience Platform, including XDM modeling, profile management, identity resolution, and governance.
· Solid experience with SQL and relational data models.
· Proven experience integrating enterprise systems via REST and SOAP APIs.
· Ability to lead technical discussions and communicate effectively with both technical and non-technical stakeholders.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.