Job Summary
Drive strategic growth as a Service Line Sales Manager by shaping enterprise deals nurturing long term client relationships and aligning tailored offerings to client business outcomes. Use deep domain expertise in sales service and marketing to build trusted advisor status orchestrate hybrid collaboration with internal teams and convert pipeline into sustainable profitable revenue for the organization.
Responsibilities
- Lead end to end service line sales cycles by qualifying opportunities shaping value propositions and driving closures that align to client business objectives and profitability goals for the organization.
- Drive consultative conversations with senior client stakeholders by using domain expertise in sales service and marketing to uncover pain points and translate them into differentiated solution roadmaps.
- Develop strategic account plans by analyzing client industry trends competitive positioning and internal capabilities to forecast revenue and prioritize high impact pursuits.
- Collaborate closely with delivery presales and solution architecture teams in a hybrid work setup to craft proposals that are feasible scalable and aligned with client expectations.
- Execute structured pipeline management by maintaining accurate forecasts tracking key metrics and ensuring healthy opportunity progression across all sales stages.
- Build strong trusted relationships with client decision makers and influencers by providing actionable insights and consistent follow through that enhances client satisfaction and retention.
- Influence commercial constructs by contributing to pricing strategies contract terms and risk mitigation approaches that balance client value with sustainable margins.
- Coordinate internal governance and deal review processes by preparing clear business cases and documenting assumptions and dependencies for large and complex pursuits.
- Engage in proactive market development by identifying whitespace opportunities within focus accounts and orchestrating targeted campaigns with marketing and inside sales teams.
- Monitor delivery performance post win by staying connected with delivery leads to ensure commitments are met and by identifying upsell and cross sell opportunities driven by value realization.
- Apply strong communication and negotiation skills during presentations and workshops to clearly articulate solution benefits and handle objections in a structured data backed manner.
- Use proven experience in enterprise sales cycles across sales service and marketing domains to mentor junior sales team members and strengthen overall sales effectiveness.
- Ensure compliance with organizational policies legal guidelines and client specific requirements while progressing opportunities and finalizing contracts in all designated accounts.
Qualfications
- Showcase extensive experience of eighteen to twenty-two years in enterprise business development or account management roles with clear evidence of owning and exceeding revenue targets.
- Demonstrate deep domain understanding of sales processes customer service operations and marketing workflows including how digital and analytics solutions can improve these functions.
- Apply strong analytical and problem solving skills to interpret client performance data market intelligence and operational metrics in order to shape compelling sales narratives.
- Exhibit advanced verbal and written communication abilities that enable effective interaction with client executives cross functional internal teams and external partners in a hybrid work environment.
- Utilize structured negotiation and deal structuring skills to manage complex commercial discussions while safeguarding both client value and organizational financial objectives.
- Display familiarity with enterprise CRM platforms sales automation tools and pipeline tracking methods that support transparent reporting and predictable forecasting.
- Bring a track record of working in large multinational environments that require cultural sensitivity matrix collaboration and adherence to standardized sales governance practices.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
