US Mortgage Loan Originations Underwriting
Job Summary
This role focuses on managing and optimizing loan origination processes in a night shift work from office model while applying strong expertise in MS Excel to analyze data track pipeline metrics and improve operational efficiency across pre underwriting and underwriting activities in order to deliver accurate and timely credit decisions for a global financial services environment.
Responsibilities
- Manage end to end loan origination workflows to ensure accurate intake data validation and timely progression of applications across all internal checkpoints in a structured and compliant manner.
- Analyze large volumes of loan application data in MS Excel to identify patterns detect anomalies and generate insights that support higher quality credit evaluation and operational decision making.
- Develop detailed Excel based trackers and dashboards that provide transparent visibility into pipeline status turnaround times and key performance indicators for loan originations.
- Coordinate closely with credit operations risk and quality review teams to resolve application discrepancies and ensure that each case is processed with complete and reliable information.
- Document and refine standard operating procedures for loan origination stages so that each task owner has clear guidance on inputs outputs and quality expectations.
- Collaborate with technology and process excellence teams to suggest automation or template improvements grounded in recurring trends observed through Excel reports and operational metrics.
- Review pre underwriting documentation for completeness basic eligibility criteria and data consistency so that underwriters can focus on higher value risk analysis rather than preliminary checks.
- Support underwriting teams by preparing concise Excel summaries of applicant income obligations and collateral information that enable quick and informed credit assessments.
- Monitor night shift process performance and promptly escalate capacity constraints or systemic issues that might impact service level commitments to business partners.
- Provide coaching and process clarification to team members with less experience in Excel so that overall team productivity and data accuracy are improved over time.
- Ensure strict adherence to regulatory guidelines and internal risk controls throughout the loan origination journey to protect customers and the organization from avoidable exposure.
- Coordinate handoffs between day and night shift stakeholders by maintaining clear Excel based logs that capture pending actions critical risks and priority applications.
- Prepare periodic management reports that summarize volumes approval ratios and exception trends so that business leaders can adjust policies and resource planning appropriately.
Qualifications
- Apply strong MS Excel expertise including formulas pivot tables and structured workbooks to handle complex loan data with high accuracy and consistency.
- Use knowledge of pre underwriting practices to assess initial applicant information verify basic documentation and flag missing elements that may delay downstream underwriting steps.
- Use familiarity with underwriting concepts to better interpret risk perspectives credit policies and documentation standards while preparing case files and data summaries.
- Demonstrate the ability to operate effectively in a night shift work from office environment while maintaining focus attention to detail and reliable communication with cross functional partners.
- Exhibit advanced analytical thinking problem solving skills and comfort with financial data so that process issues and outliers are quickly recognized and addressed.
- Show capability to document processes follow established guidelines and contribute practical ideas that enhance customer experience and societal trust in lending activities.
Certifications Required
Preferred certifications include credit risk or loan processing courses and recognized training in advanced MS Excel or data analysis.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
