1. Job Title : Analyst 2. Job Summary : Customer Service Agent 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: Customer Service Brand Communication Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Respond to customer inquiries via phone email chat or in-person. Provide accurate information about products services and policies. Listen to customer concerns and resolve issues efficiently 9. Job Location : Primary Location :MXJAGUAA01(ITMEX Guadalajara JA-Aviacion-COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Jr. Analyst - Operational Exc [75BP08] 11. Demand Requires Travel? : No 12. Certifications Required : NA
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
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