Job Summary
This hybrid role as a specialist in accounts receivable focuses on managing customer invoicing cash application and collections using SAP and advanced MS Excel to ensure accurate and timely revenue realization. The candidate will support healthy cash flow reduce past due balances and enhance customer experience while following standard controls and finance policies in a global MNC environment.
Responsibilities
- Manage end to end accounts receivable activities in SAP to ensure accurate and timely posting of customer invoices and credit notes while adhering to internal finance controls and compliance requirements
- Perform daily cash application in SAP by matching customer payments to open items using remittance details and MS Excel trackers to maintain up to date customer account status
- Prepare and maintain structured MS Excel reports for aging analysis collections dashboards and key reconciliations to support transparent visibility of receivables for finance stakeholders
- Execute customer dunning and follow up activities through email and calls in a professional manner to minimize overdue balances and support steady cash flow for the organization
- Coordinate with sales operations and customer service teams to resolve billing disputes pricing issues and short payments in order to reduce revenue leakage and improve customer satisfaction
- Analyze accounts receivable trends in MS Excel such as recurring disputes unapplied cash and delays in payments to identify process gaps and recommend practical improvements
- Support month end and quarter end closing activities by reconciling subledger to general ledger validating open items and preparing schedules for internal and external audit requirements
- Update and maintain customer master related data in ERP in line with defined procedures to reduce master data errors and improve the accuracy of billing and collection processes
- Enter purchase order related requests in ERP as required by customer agreements to ensure correct linking of invoices with customer orders and avoid payment delays due to compliance issues
- Collaborate with internal teams to implement standard operating procedures for accounts receivable that promote consistency accuracy and a strong control environment across the function
- Provide timely responses to customer and internal queries on invoices statements and payment status to build trust and support long term business relationships
- Support automation and continuous improvement initiatives in accounts receivable by using MS Excel formulas validations and data analysis to reduce manual effort and error rates
- Adapt to the hybrid work model by effectively managing tasks communication and documentation using digital collaboration tools to maintain productivity and service continuity
Qualifications
- Possess hands on experience of two to four years in accounts receivable processes using SAP with strong exposure to invoicing collections and cash application activities
- Demonstrate advanced working knowledge of MS Excel including data validation lookup functions pivot analysis and structured reporting to manage high volume financial data accurately
- Exhibit a solid understanding of core accounting principles related to receivables revenue recognition and reconciliation to support reliable financial statements
- Show prior exposure to entering purchase order requests in ERP and updating customer master information which helps in preventing billing errors and payment discrepancies
- Bring experience in working with cross functional teams such as sales operations and customer service to resolve receivable issues and improve the end to end order to cash lifecycle
- Communicate clearly with customers and internal partners using email and calls to manage payment commitments negotiate timelines and maintain professional relationships
- Display strong attention to detail time management and problem solving capabilities to handle multiple receivable accounts while meeting day shift timelines in a hybrid work environment
Certifications Required
No Certification required
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
