About the role
As a Principal Product Consultant – Facets Technical, you will make an impact by leading complex product consulting engagements and designing scalable Facets-based solutions for healthcare payer organizations. You will be a valued member of the consulting team and work collaboratively with clients, product management, business analysts, developers, testers, and operations teams to optimize healthcare platforms, improve operational efficiency, and support regulatory compliance. This role combines deep Facets expertise with strategic consulting to drive successful implementations and business outcomes.
In this role, you will:
Lead product consulting engagements by analyzing client business processes and aligning them with Facets capabilities to deliver scalable payer solutions.
Facilitate requirements workshops with clients and internal stakeholders, translating business needs into clear configuration, integration, and technical solution specifications.
Provide guidance on Facets architecture, modules, data structures, and batch processes to support claims, enrollment, billing, and provider management functions.
Partner with engineering and configuration teams to validate solution designs and ensure alignment with performance, security, and compliance requirements.
Drive issue resolution activities through root cause analysis, defect investigation, and implementation of sustainable corrective actions.
Support data migration and conversion efforts by defining mapping rules, validation processes, and reconciliation strategies to ensure data integrity.
Evaluate client environments to identify configuration gaps, performance bottlenecks, and process inefficiencies, recommending targeted improvements.
Collaborate with product management to identify enhancement opportunities based on client feedback, market trends, and regulatory changes.
Facilitate knowledge-transfer sessions and develop documentation that promotes best practices and strong operational adoption.
Provide project planning support through effort estimation, risk identification, dependency management, and implementation guidance.
Coordinate cross-functional teams to ensure successful testing, validation, and production deployment of Facets solutions.
Drive continuous improvement by capturing lessons learned and contributing to internal frameworks, accelerators, and consulting best practices.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in The United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
Extensive hands-on experience with Facets Technical, including configuration, integrations, data structures, and batch processing across complex payer implementations.
Strong knowledge of healthcare payer operations, including claims processing, eligibility, enrollment, benefits management, provider data, and utilization management.
Proven experience gathering requirements and translating business needs into functional and technical specifications.
Expertise troubleshooting Facets-related issues, performing root cause analysis, and implementing effective long-term solutions.
Experience collaborating with cross-functional teams throughout the full solution delivery lifecycle.
Familiarity with healthcare regulations, compliance requirements, audit readiness, and reporting standards.
Strong communication, stakeholder management, and consulting skills with the ability to influence technical and business audiences.
Ability to provide implementation guidance, effort estimates, risk assessments, and delivery recommendations for complex initiatives.
These will help you stand out
Experience leading enterprise-scale Facets transformation or modernization programs.
Knowledge of healthcare data migration, conversion strategies, and reconciliation methodologies.
Experience working closely with product management to define solution enhancements and product optimization opportunities.
Strong understanding of system performance tuning, integration design, and operational excellence within payer environments.
Experience creating reusable frameworks, accelerators, or best practices that improve implementation quality and delivery efficiency.
Salary and Other Compensation:
Applicants will be accepted till 08/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $141K - $160K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
