Team Lead / Senior Network Engineer
Infrastructure & Architecture · Arch Council · Cisco TAC
Role: The Senior Network Engineer serves as the primary technical and coordination lead for the AT&T Network Integration engagement at BAT's US locations. This individual is responsible for overseeing the network infrastructure strategy, driving architectural decisions, and ensuring the successful delivery of all network-related field services
Location: Winston Salem, NC
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Team Leadership & Coordination
• Act as the primary Single Point of Contact (SPOC) for AT&T in day-to-day operations with the BAT and Cognizant teams
• Provide guidance, direction, and technical oversight to the four other AT&T Personnel resources on-site
• Represent AT&T in weekly status meetings, architectural council sessions, and stakeholder reviews
• Coordinate escalations through the defined AT&T Escalation Path
• Prepare and deliver weekly status reports outlining progress, plans, risks, and issues
Network Architecture & Design
• Lead the planning, design, and blueprint development for BAT's Fiber and Cable plant infrastructure
• Attend BAT architectural council meetings to understand networking needs and plan future projects
• Design and architect large-scale infrastructure changes in collaboration with BAT stakeholders
• Coordinate with BAT vendors to ensure physical implementations align with architectural plans
• Develop and maintain comprehensive network architecture documentation and routing configurations
Infrastructure Lifecycle Management
• Review End-of-Sale (EOS) and End-of-Life (EOL) equipment on a regular basis
• Notify BAT with suitable replacement plans, targeting 12–18 months ahead of EOS/EOL to accommodate BAT's July purchasing cycle
• Oversee infrastructure upgrade plans and maintain implementation logs
• Validate property accounting in Cisco DNA Center
• Maintain Cisco NAC and Cisco ISE for BAT's US Network
Standards & Tooling
• Implement SolarWinds as a Network Monitoring Tool for US BAT Devices
• Integrate SolarWinds with BAT's existing ITSM platform (ServiceNow)
• Apply BAT-provided global standards and templates to BAT's US Network
• Troubleshoot network issues using BAT-provided tools and escalate to Cisco TAC as needed
Vendor & Cross-Team Collaboration
• Work with Cisco TAC for BAT vendor support and RMA hardware dispatch
• Collaborate with BAT's Active Directory team for DHCP issues and services
• Work with BAT's Qradar team for NTP issues and services
• Coordinate with BAT's electrical engineers, MFG engineers, and CAD/Drawing teams as required
• Coordinate and communicate material decisions in writing via SPOCs
Qualification & Skills
• 10+ years of enterprise network engineering experience in manufacturing environment
• Proven track record in team leadership and client-facing engagements
• Strong expertise in network architecture, routing, and switching
• Experience with Cisco DNA Center, Cisco NAC, and Cisco ISE
• Familiarity with SolarWinds NMS and ServiceNow ITSM platforms
• Excellent communication and stakeholder management skills
• CCNP or CCIE certification preferred
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
