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QA Program Delivery Lead

00069801701

About the Role
As a QA Program Delivery Lead, you will make an impact by leading complex quality engineering and transformational testing programs that support strategic business objectives. You will be a valued member of the Quality Engineering team and work collaboratively with business executives, client stakeholders, delivery teams, technology partners, and cross-functional leadership teams.

In This Role, You Will:
• Lead end-to-end planning, execution, and delivery of large-scale quality engineering and testing programs.
• Drive successful implementation of Test Automation, GenAI, and Data Strategy initiatives aligned with client business objectives.
• Manage complex enterprise-wide programs, ensuring scope, schedule, budget, quality, and risk management objectives are achieved.
• Build and maintain strong relationships with executive stakeholders, clients, vendors, and cross-functional teams.
• Provide program governance, status reporting, issue resolution, and strategic recommendations to senior leadership.

Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days per week in a client office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need to Have to Be Considered
• 18+ years of experience in Quality Engineering and Software Testing with strong knowledge of testing methodologies, tools, and best practices.
• 10+ years of Program and Project Management experience leading large-scale enterprise initiatives.
• Proven experience managing complex end-to-end implementations and multi-workstream delivery programs.
• Strong executive communication skills with the ability to effectively engage and influence C-level stakeholders.
• Experience aligning business strategy with quality engineering initiatives, including Test Automation, GenAI, and Data Strategy programs.
• Demonstrated expertise in program governance, budget management, risk mitigation, dependency management, and delivery oversight.
• Experience leading organizational change management and driving adoption of new processes, strategies, and technology solutions.

These Will Help You Stand Out
• General Insurance domain expertise.
• Experience leading enterprise-wide QA transformation programs.
• Knowledge of modern Quality Engineering practices, frameworks, and emerging technologies.
• Strong client relationship management and consulting skills.
• Experience managing distributed teams, vendors, and third-party technology partners.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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