Job Profile Summary: The Loan Processor provides support to the lending areas by reviewing the accuracy of consumer and mortgage loans from conditional approval to closing.
Depth & Scope:
· Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission
· Provides support to customers, branches and lending staff as needed
· Follow all regulations and policies appropriate to lending
· Documents all interactions on the loan transaction and is responsible for documenting communications with interested parties.
· Owns borrower communication on loan file from conditional approval to closing.
· May order or facilitate ordering for Third -Party needs, responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc
· Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements
· Ensure all data fields required by underwriting are complete
· Resolve 3rd party conditions on the loan
· Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home-Owners Insurance providers, Title companies, Home-Owners Associations
· Ensure all services required for the loan transaction are ordered timely
· Document all interactions on the loan transaction
· Process the least complex loans typically Express Agency loans, Condo Pud or Home Equity loans
· May assist in training the Loan Processor I
· Processes some complex loans such as CEMA, condos and co-ops
· Basic system, industry and process knowledge
Education & Experience:
· High School diploma or GED required
· 2+ years loan documentation experience
· Detail oriented
· Working knowledge of Bank loan products and policies
· Knowledge of lending software preferred
· Proven ability to handle heavy workload and meet stringent deadlines
· Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external
· Working knowledge and understanding of regulations from different states
· Strong PC skills
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
