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Mainframe Application Support Engineer

00069882841

About the Role
As a Mainframe Application Support Engineer, you will make an impact by supporting and enhancing critical banking applications running on core mainframe platforms. You will be a valued member of the delivery team and collaborate with client stakeholders, subject matter experts, and global teams to ensure application stability, support production operations, and deliver business-critical solutions.

In This Role, You Will:
Provide production support for critical banking applications, including incident management, problem resolution, batch monitoring, and production checkout activities.
Analyze, troubleshoot, and enhance mainframe applications using COBOL, DB2, JCL, CICS, and VSAM.
Partner directly with client SMEs to investigate complex business and technical issues and drive critical deliverables.
Support job scheduling, application maintenance, and legacy system modernization initiatives.
Collaborate with onsite and offshore teams to deliver high-quality support and development services.

Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days per week at a client location in McLean, Virginia.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.

What You Need to Have to Be Considered
8+ years of IT experience in application development and production support within mainframe environments.
Strong hands-on experience with COBOL, DB2, JCL, VSAM, CICS, and mainframe application support.
Experience with incident management, problem management, batch scheduling, and production support processes.
Proven ability to analyze legacy code, troubleshoot complex business issues, and identify sustainable solutions.
Prior experience working in the banking or financial services industry.
Strong communication skills with the ability to work directly with clients and cross-functional teams.
These Will Help You Stand Out
Experience with CA-7, Easytrieve, SAS (Mainframe), REXX, FileAid, PANVALET, XPEDITOR, or PANAPT.
Knowledge of Commercial and Retail Loan Processing.
Experience working in Agile environments.
Experience leading or mentoring offshore teams.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring Visa transfer or sponsorship now or at any time in the future.

Note: Certain roles may require candidates to attend in-person interviews at Cognizant offices or client locations, depending on project requirements.

Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent

Applications will be accepted until August 4th, 2026.

Salary and Other Compensation:
The annual salary for this position is between $63,000 to $99,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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