About the Role
As a Healthcare Facets QA Test Manager, you will make an impact by leading end-to-end Quality Engineering delivery for large-scale Healthcare Payer programs, ensuring high-quality outcomes across Facets implementations, modernization initiatives, and enterprise testing engagements. You will be a valued member of the Quality Engineering team and will work collaboratively with business stakeholders, architects, product owners, development teams, and client leadership to drive successful program delivery. Based on the Cognizant Global Job Posting Template structure.
In this Role, You Will:
Lead end-to-end Quality Engineering delivery across Healthcare Facets programs, ensuring successful execution of functional, integration, regression, UAT, and release testing.
Define and drive test strategy, test planning, estimation, governance, risk management, defect management, and release readiness activities.
Manage multiple testing workstreams while ensuring quality, schedule adherence, and alignment with business objectives.
Lead multi-vendor, cross-functional, and onsite-offshore delivery teams, fostering collaboration and ensuring timely project execution.
Partner with client stakeholders and executive leadership to provide delivery governance, status reporting, issue resolution, and quality metrics oversight.
Drive continuous improvement initiatives, testing best practices, and process optimization to enhance quality outcomes and delivery efficiency.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Remote position open to qualified applicants in USA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What You Need to Have to Be Considered
12+ years of Quality Assurance or Quality Engineering experience with significant experience supporting Healthcare Payer systems and Facets platform testing.
Proven expertise in end-to-end test management, including test strategy, planning, estimation, execution, defect management, and release governance for large-scale Facets programs.
Strong Healthcare Payer domain knowledge with hands-on experience in Claims (including ITS/BlueCard), Enrollment, Benefits, Provider, Billing, and EDI transactions (834, 837, and 835).
Demonstrated experience leading large-scale, multi-vendor, onsite-offshore, and cross-functional teams within transformation and modernization programs.
Strong stakeholder management, executive communication, client governance, and delivery leadership experience, including SLA and service commitment management.
Experience managing testing across complex system integrations, releases, and enterprise-wide implementations.
Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
These Will Help You Stand Out
Experience leading enterprise Healthcare Payer transformation or modernization initiatives.
Healthcare industry certifications and Quality Engineering certifications (ISTQB, CSTE, CSQA, or equivalent).
Experience with Facets upgrades, migrations, and platform transformation programs.
Strong understanding of test automation, continuous testing, and quality engineering best practices.
Experience working directly with healthcare clients and executive stakeholders in highly regulated environments.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
The annual salary for this position is between $71,100 to $112,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
