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Project Manager

00070288151

Pharmacovigilance Project Manager

Location

Tokyo (Onsite)

About the Role

Cognizant is seeking an experienced Pharmacovigilance (PV) Project Manager to support one of our global pharmaceutical clients in Japan. This client-facing role will serve as the primary onsite representative for Pharmacovigilance operations, ensuring seamless service delivery, stakeholder management, and operational excellence across the PV engagement.

The successful candidate will act as the bridge between the client and Cognizant delivery teams, driving project execution, issue resolution, process optimization, and continuous improvement initiatives while ensuring compliance with regulatory and quality standards.

Key Responsibilities

Client & Stakeholder Management

  • Serve as the primary point of contact for all Pharmacovigilance operational matters.
  • Build and maintain strong relationships with client stakeholders.
  • Facilitate effective communication between the client and offshore/onshore delivery teams.
  • Provide regular project updates, performance reports, and risk assessments to stakeholders.
  • Manage client expectations and ensure timely resolution of requests and concerns.

Project & Service Delivery Management

  • Oversee day-to-day Pharmacovigilance operations and service delivery.
  • Ensure all deliverables are completed within agreed timelines and quality standards.
  • Monitor project performance through KPIs, metrics, and governance frameworks.
  • Identify operational risks, issues, and bottlenecks, and implement mitigation plans.
  • Act as the first escalation point for service delivery and operational concerns.

Pharmacovigilance Oversight

  • Provide operational leadership across Pharmacovigilance activities including:
    • ICSR case processing
    • Quality Control and Quality Review
    • Literature surveillance support
    • Aggregate reporting support
    • Metrics and compliance reporting
  • Ensure adherence to client procedures, regulatory requirements, and global PV standards.
  • Support audits, inspections, and quality initiatives as required.

Team Leadership

  • Provide guidance, mentoring, and operational support to Pharmacovigilance team members.
  • Drive collaboration across global delivery teams.
  • Monitor workload distribution and resource utilization.
  • Support performance management and capability development initiatives.

Continuous Improvement

  • Identify opportunities to improve processes, quality, productivity, and compliance.
  • Lead process improvement projects and best-practice sharing initiatives.
  • Support automation and innovation efforts within Pharmacovigilance operations.

Required Qualifications

Education

  • Bachelor's degree or higher in:
    • Pharmacy
    • Medicine
    • Nursing
    • Life Sciences
    • Biomedical Sciences
    • Related Healthcare Discipline

Experience

  • Minimum 5 years of experience in Pharmacovigilance, Drug Safety, Clinical Research, or related pharmaceutical operations.
  • Minimum 3 years of Project Management experience in a pharmaceutical, CRO, or life sciences environment.
  • Minimum 2 years of people leadership or team management experience.
  • Strong understanding of end-to-end Pharmacovigilance processes and regulatory requirements.
  • Experience managing client-facing projects and stakeholders.

Technical & Functional Skills

  • Strong knowledge of:
    • ICSR Management
    • Quality Control / Quality Review
    • Drug Safety Operations
    • Pharmacovigilance Metrics & Reporting
    • Risk and Issue Management
  • Ability to manage large volumes of operational data and performance metrics.
  • Strong analytical and problem-solving capabilities.

Language Requirements

Japanese

  • Native Japanese speaker or JLPT N1 equivalent.

English

  • Business-level communication skills (spoken and written).
  • Ability to lead meetings and communicate with global stakeholders.

Preferred Qualifications

  • Experience working in a global outsourcing or managed services environment.
  • Experience supporting multinational pharmaceutical companies.
  • PMP, PRINCE2, or equivalent Project Management certification.
  • Experience leading cross-functional and geographically dispersed teams.

Key Competencies

  • Client Relationship Management
  • Leadership and Team Development
  • Project Management
  • Risk Management
  • Communication and Stakeholder Engagement
  • Continuous Improvement Mindset
  • Customer Focus
  • Decision Making
  • Collaboration and Influencing Skills
  • Quality and Compliance Orientation

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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