Senior Business Systems Consultant
About the role
As a Senior Business Systems Consultant, you will make an impact by driving system optimization, business process improvements, and operational excellence across complex technology environments. You will be a valued member of the team and work collaboratively with business stakeholders, operations teams, and technology partners to deliver effective solutions and support strategic initiatives.
In this role, you will:
- Support the implementation, configuration, testing, and optimization of business-critical systems and processes.
- Analyze operational workflows and identify opportunities to improve efficiency, quality, and performance.
- Investigate system and process issues, perform root cause analysis, and recommend sustainable solutions.
- Partner with cross-functional stakeholders to gather requirements and support business transformation initiatives.
- Monitor business and system performance metrics, contributing to continuous improvement and operational excellence.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance at a client or Cognizant office as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 10+ years of experience in business systems, operations, process improvement, or system implementation environments.
- Experience supporting complex operational processes and technology-enabled business solutions.
- Strong analytical and problem-solving skills with the ability to identify trends, investigate issues, and recommend improvements.
- Experience working with system implementations, testing, process optimization, or operational support activities.
- Excellent stakeholder management and communication skills.
- Advanced English proficiency.
These will help you stand out
- Experience leading or supporting business transformation initiatives.
- Experience working with enterprise platforms, transactional systems, or operational support environments.
- Knowledge of process automation, business analysis, and operational performance metrics.
- Experience coordinating with global teams and multiple stakeholders.
- Bachelor's degree in Business Administration, Information Systems, Engineering, Technology, or a related field.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
