Facets Configuration Manager (Remote - US)
Location: Remote
Employment Type: Full-Time
Job ID: 00070476191
About the Role
As a Facets Configuration Manager, you will make an impact by leading end-to-end configuration delivery for healthcare payer implementations, platform transformations, product launches, regulatory initiatives, and migration programs. You will be a valued member of the Healthcare Payer Delivery & Transformation team and work collaboratively with business stakeholders, client leadership, operations teams, technology partners, and delivery teams to ensure successful configuration strategy, governance, quality, and execution.
In this role, you will:
- Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
- Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
- Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
- Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
- Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
- Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
- Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
- Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
- Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
- Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.
Work Model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants within the United States.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or a related field, or equivalent professional experience.
- 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
- 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
- Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
- Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
- Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
- Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
- Strong analytical, leadership, problem-solving, communication, and decision-making skills.
These Will Help You Stand Out
- Experience supporting Facets upgrades, migrations, production support, and configuration promotion tools such as CMU.
- Knowledge of NetworX, healthcare EDI transactions, healthcare coding standards, system integrations, and SQL-based validation techniques.
- Experience working in Agile, Scrum, hybrid, or large-scale enterprise delivery environments.
- Relevant certifications in Project Management, Agile methodologies, Healthcare Technology, or Facets-related platforms.
- Experience leading healthcare modernization, digital transformation, or operational excellence initiatives.
Salary and Other Compensation:
Applicants will be accepted till 10/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $130,000 - $145,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
