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Senior DocuSign CLM

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About the role

We are seeking a Senior DocuSign CLM Consultant with strong expertise in designing, implementing, and optimizing DocuSign Contract Lifecycle Management (CLM) solutions. The ideal candidate will work closely with business stakeholders to streamline contract processes, automate workflows, manage integrations, and enhance the overall contract management experience. This role requires deep knowledge of DocuSign CLM configuration, contract lifecycle best practices, system integrations, and enterprise-level solution delivery.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Minneapolis, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs

In this role, you will:

· Develop and customize DocuSign CLM workflows and templates to meet business requirements

· Implement and manage CLM repository structures and governance processes to ensure organized document management

· Handle CLM data management tasks including document migration, metadata (attribute) management, and system integration

· Create user-friendly form designs utilizing HTML and DocuSign CLM features to enhance system user experience

· Configure CLM administration settings and features to optimize system performance and user productivity

· Integrate DocuSign CLM with other systems utilizing both the out-of-box CLM connector as well as the CLM API framework (when applicable) to ensure seamless data flow and process automation. Typical external CLM integrations may include Salesforce CRM/CPQ

· Lead technical CLM demonstrations of system development during client engagements

· Collaborate with cross-functional teams to gather and analyze business requirements

· Provide technical support and troubleshooting for CLM-related issues

· Ability to collaborate with DocuSign support teams ensuring best practice implementation for our clients

· Conduct regular system maintenance and updates to ensure system reliability and security

· Create and maintain technical documentation for all CLM customizations and integrations

· Train and mentor junior consultants on CLM best practices and development techniques

· Participate in template and workflow reviews to ensure quality and adherence to best practices

· Stay updated with the latest DocuSign CLM features and industry trends to continuously improve skills and knowledge for yourself and our practice

What you must have to be considered:

· Must have experience in DocuSign CLM workflow development, template creation, and system configuration

· Demonstrated proficiency in CLM repository management and data governance

· Basic knowledge of HTML for system “eForm” as well as email template development

· Basic proficiency in C# programming (relevant within CLM workflow development)

· Experience with DocuSign CLM API integration and REST API concepts

· Preferred experience in contract management or legal operations

· Should have strong problem-solving skills and the ability to work independently as well as within larger teams

· Must possess excellent communication and collaboration skills

· Ability to present and lead client facing interactions and engagements

· Detail-oriented and have a strong focus on delivering high-quality work

· Must be able to adapt to a remote work model and manage time effectively

These will help you stand out:

· DocuSign CLM Administrator Certification (preferred)

· Certified DocuSign CLM Implementation Consultant (preferred)

Salary and Other Compensation:

The annual salary for this position is between $ 64,734– $ 100,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
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I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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