Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will work out of our office in Hartford, CT.
Responsibilities:
Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders.
Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
Ensure data platform security, governance, compliance, and audit requirements are consistently met.
Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance.
Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency.
Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.
The salary range for this role is between $115,000 and $135,000 depending on skills and qualifications of the candidate. Applications will be accepted till 10/15/2026.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
