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Agentic AI Engineer - Conversational AI

00070742481

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About the Role

As an Agentic AI Engineer - Conversational AI you will make an impact by designing, developing, and delivering enterprise-grade conversational and agentic AI solutions that drive business outcomes for our clients. You will be a valued member of a global engineering team, collaborating with architects, developers, QA teams, product stakeholders, and business leaders to build scalable AI-powered applications leveraging modern cloud technologies and large language models.

In This Role, You Will:

  • Lead distributed development teams across onshore and offshore locations.
  • Design, develop, and implement conversational AI and agentic AI solutions based on client requirements.
  • Architect scalable, secure, and high-performing cloud-native AI applications on AWS.
  • Collaborate with QA and UAT teams to ensure successful testing, validation, and deployment of solutions.
  • Drive technical excellence through best practices in software engineering, AI agent development, and application modernization.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What You Must Have to Be Considered

· 6-10 years of experience in software engineering with hands-on experience building conversational AI, Generative AI, or cloud-native applications.

Conversational AI & Agentic AI Platforms

· AWS Lex or Any Other Deterministic Bot

· AWS Bedrock and Bedrock AgentCore

· AWS Strands SDK / Framework

· Voice Bot and Chat Bot development

· Agentic AI application development and orchestration

· Intent modeling, conversation design, prompt engineering, and NLU concepts

· LLM application development, tool calling, function calling, and agent workflows

Cloud & Infrastructure

· Strong hands-on experience with AWS services including:

· Amazon Bedrock

· Bedrock AgentCore

· AWS Lambda

· Amazon S3

· DynamoDB

· API Gateway

· IAM

· CloudWatch

· Knowledge of secure AI/LLM deployment patterns and cloud-native agent architectures – Will be a Plus

Generative AI & Agent Engineering

· Hands-on experience building production-grade Generative AI applications using Amazon Bedrock.

· Experience developing and orchestrating AI agents using Bedrock AgentCore and AWS Strands.

· Experience with LLM orchestration frameworks, tool integrations, and multi-agent workflows.

· Experience implementing Retrieval-Augmented Generation (RAG) architectures(Optional)

· Experience with prompt engineering, model evaluation, grounding, and agent performance tuning.

· Experience securing enterprise AI agents including guardrails, prompt injection mitigation, data protection, access controls, and responsible AI controls.

· Experience optimizing LLM agents for accuracy, latency, scalability, reliability, observability, and cost efficiency.

· Experience monitoring and troubleshooting production AI agents and conversational AI systems.

These Will Help You Stand Out

· AWS Certifications such as AWS Certified AI Practitioner, AWS Certified AI Engineer, or equivalent.

· Experience with multi-agent systems and advanced agent orchestration patterns.

· Experience using AI tools such as GitHub Copilot, ChatGPT, Cursor, Claude, or similar development accelerators (One of the tools is a MUST).

· Experience with conversational analytics, agent evaluation frameworks, and bot performance optimization

· Experience implementing Responsible AI, AI governance, compliance, and enterprise AI security controls.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role

The annual salary for this position is between $90,000 to $101,000 depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.


Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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