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Digital Manufacturing Business Analyst / Scrum Master – MES & Pharma - Remote

00070879801

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant’s IoT Practice:

Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.

Role Summary

We are seeking an experienced MES Business Analyst / Scrum Master to support digital manufacturing initiatives within a GMP-regulated pharmaceutical manufacturing environment.

This role combines hands-on business analysis with agile delivery responsibilities. The individual will partner with Manufacturing, Quality, Engineering, Digital/IT teams, Product Owners, and implementation partners to define requirements, manage backlogs, facilitate agile ceremonies, and support implementation readiness.

The role may support initiatives including MES/eBR, Golden Batch, Connected Worker, OEE, PAT, manufacturing analytics, and shop-floor digitalization.

Key Responsibilities

  • Lead business and process discovery sessions with Manufacturing, Quality, Engineering, and Digital/IT stakeholders.
  • Translate manufacturing needs into business/functional requirements, user stories, process flows, acceptance criteria, and prioritized backlogs.
  • Facilitate agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
  • Partner with Product Owners and business stakeholders to prioritize requirements based on business value, feasibility, risk, and implementation readiness.
  • Support future-state process and solution design for MES, Golden Batch, Connected Worker, and OEE initiatives.
  • Document process, data, integration, reporting, validation, and user-adoption requirements.
  • Track dependencies, risks, issues, actions, and decisions and escalate delivery blockers when required.
  • Support testing preparation, UAT/business-user engagement, training, change readiness, and manufacturing-site deployment activities.
  • Support PAT-related assessments, including use-case definition, stakeholder interviews, requirements gathering, and benefit/risk analysis.
  • Ensure requirements and delivery activities consider GMP, data integrity, validation/CSV, and regulated manufacturing requirements.

Required Qualifications

  • Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role within pharmaceutical, biotechnology, or another GMP-regulated manufacturing environment.
  • Solid understanding of pharmaceutical manufacturing operations, batch execution, shop-floor processes, and manufacturing systems.
  • Experience gathering and documenting requirements for MES, eBR, shop-floor, manufacturing digitalization, or related manufacturing technology solutions.
  • Hands-on Agile/Scrum experience including user stories, backlog management, sprint ceremonies, acceptance criteria, and delivery tracking.
  • Working knowledge of GMP, data integrity, CSV/validation, and computerized systems within regulated manufacturing.
  • Strong workshop facilitation, stakeholder management, analytical, documentation, and communication skills.
  • Ability to work effectively across Manufacturing, Quality, Engineering, Digital/IT, and implementation partners.

Preferred Qualifications

  • Experience with one or more of the following:
    • MES / Electronic Batch Records (eBR)
    • OEE
    • Golden Batch
    • Connected Worker / Digital Work Instructions
    • Industrial IoT / IIoT
    • Process historians / manufacturing data platforms
    • Manufacturing analytics
    • PAT / process monitoring
  • Experience supporting manufacturing-site pilots, deployments, or multi-site rollouts.
  • Scrum Master, Product Owner, Business Analysis, or Agile certification.

Compensation: - CAD 90,000 to CAD 120,000 + COLA and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 10/30/2026

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

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Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
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I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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