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Application Support & Development Engineer - .NET / SQL Server / Web API / Azure

00070896541

We are seeking a versatile Application Support & Development Engineer with strong hands-on experience in .NET, SQL Server, Web API, and Microsoft Azure. This is not a traditional development-only role. The position combines application development, production support, operational maintenance, ticket-driven work, and technology lifecycle management across our application landscape.

The ideal candidate should possess a strong support attitude, ownership mindset, troubleshooting expertise, and the flexibility to work across development, maintenance, incident resolution, and operational activities while ensuring application stability and service excellence.

In this role, you will

  • Develop, enhance, and maintain applications using C#, .NET Framework, .NET Core, ASP.NET MVC, Web API, SQL Server, and Azure services.
  • Analyze, troubleshoot, and resolve production issues while ensuring service availability and stability.
  • Handle ticket-based work including incidents, service requests, defects, changes, and maintenance activities.
  • Perform root cause analysis and implement permanent fixes for recurring problems.
  • Design, develop, and support RESTful APIs and backend services.
  • Create and optimize SQL Server queries, stored procedures, functions, and database objects.
  • Support application deployments, releases, patching, and environment maintenance activities.
  • Participate in Technology Lifecycle Management (TLM) initiatives, including upgrades, remediation, and end-of-life transitions.
  • Support vulnerability remediation and security compliance efforts in partnership with infrastructure and security teams.
  • Develop automation scripts and tools to improve operational efficiency and reduce manual effort.
  • Monitor application and Azure resource health and proactively address issues.
  • Maintain technical documentation, support runbooks, troubleshooting guides, and knowledge articles.
  • Participate in Agile ceremonies, code reviews, testing activities, and continuous improvement initiatives.
  • Provide timely communication, status updates, escalation management, and stakeholder coordination.
  • Take end-to-end ownership of incidents, service requests, defects, and enhancement activities.
  • Balance development work with production support, troubleshooting, operational maintenance, and documentation.
  • Work across multiple applications and technologies based on account priorities.
  • Collaborate effectively with application, infrastructure, database, cloud, and security teams.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Primary Required Skills

.NET, SQL Server, ASP.NET MVC, Web API, Azure

What you need to have to be considered:

  • 6+ years of experience in application development, maintenance, and production support using Microsoft technologies.
  • Strong hands-on experience with C#, .NET Framework, .NET Core, ASP.NET MVC, and Web API.
  • Strong proficiency in SQL Server, including complex SQL queries, stored procedures, functions, performance tuning, query optimization, and troubleshooting.
  • Experience working with Microsoft Azure services and cloud-based application support.
  • Experience with Azure App Services, Azure SQL Database, Azure Storage, Azure Key Vault, and monitoring tools.
  • Experience managing incidents, requests, defects, and operational support activities through ticketing platforms.
  • Strong debugging and troubleshooting skills across application, API, database, and cloud environments.
  • Experience with Azure DevOps, Git, CI/CD pipelines, and release management processes.
  • Understanding of application security, vulnerability remediation, software upgrades, and lifecycle management.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently while collaborating effectively within cross-functional teams.
  • Flexibility to support both project development and operational priorities.

These will help you stand out

  • Experience supporting healthcare, insurance, or enterprise-scale applications.
  • Knowledge of ServiceNow or similar ITSM platforms.
  • Experience with automation using PowerShell, C#, Python, or similar scripting technologies.
  • Exposure to microservices architecture and API integrations.
  • Familiarity with Docker, Kubernetes, SonarQube, and security scanning tools.
  • Microsoft Azure certifications are preferred.
  • Experience supporting applications hosted in hybrid cloud environments.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Total compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 75,000 – 95,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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