Job Summary
The role of SPE Claims HC focuses on analyzing and supporting healthcare product solutions within payer EDI environments ensuring accurate and efficient handling of electronic claims and related transactions. The candidate will contribute to improving claims processing workflows enhancing data quality and supporting stakeholders through precise documentation and communication in English while working in a hybrid day shift model.
Responsibilities
Analyze healthcare product specifications and claims processing rules to ensure that payer EDI transactions are implemented accurately and conform to organizational standards and industry regulationsSupport end to end lifecycle of healthcare claims within payer EDI systems by monitoring transaction flows and identifying data or configuration issues that impact timely adjudicationCollaborate with cross functional teams to translate business requirements from healthcare stakeholders into clear and testable functional specifications for EDI payer solutionsCoordinate with technology and operations teams to validate that changes to healthcare products and claims rules are correctly implemented and do not introduce defects in EDI payer processesConduct detailed root cause analysis for issues in healthcare claims and payer EDI transactions and document findings to enable sustainable corrective actions and knowledge reusePerform structured testing of healthcare product changes and EDI payer enhancements by preparing test scenarios data sets and expected results that reflect real world claim situationsProvide concise and accurate documentation for healthcare products payer EDI workflows and claims handling procedures to support knowledge transfer and operational continuityCommunicate clearly in English with internal stakeholders to present analysis outcomes status updates and recommendations that improve transparency of claims processing activitiesRecommend improvements to claims processing and EDI payer workflows by using insights from defect patterns turnaround times and data quality metrics to enhance efficiency and member outcomesSupport compliance alignment by validating that healthcare product configurations and payer EDI transactions adhere to relevant standards and organizational controls related to privacy and data integrityAssist in incident and defect management by tracking reported issues prioritizing remediation actions and verifying that fixes to claims and EDI payer logic are effective before deploymentContribute to the hybrid work environment by maintaining consistent productivity collaboration and timely communication using digital tools while operating primarily in day shift with no travel requirementsUtilize knowledge of commercial claims when applicable to compare process variations and propose reusable patterns that strengthen claims management practices across multiple lines of business
Qualifications
Demonstrate practical experience in healthcare products by applying understanding of benefit structures claim rules and policy configurations to support reliable claims processingApply working knowledge of EDI payer domain concepts by handling transaction sets data elements and business rules that govern electronic claims and related administrative exchangesUse familiarity with commercial claims as a helpful asset when analyzing scenarios that involve different funding arrangements coverage types and adjudication methods within claims environmentsCommunicate fluently in English through reading writing and speaking to ensure that requirements documentation defect descriptions and stakeholder interactions are precise and easy to understandOperate effectively within a hybrid work model by managing time self organization and collaboration tools to meet delivery expectations while working primarily in a day shift scheduleAdapt prior industry or project experience of two to four years to new healthcare and payer EDI contexts by quickly learning system nuances and applying structured problem solving methods
Certifications Required
Recommended certifications include Certified Professional in Healthcare Information and Management Systems or equivalent healthcare IT credential.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
