Facets Product Consultant
Location: Remote
Employment Type: Full-Time
Remote - United States
Job ID: 00071041671
About the role
As a Lead Product Consultant – Facets Workflow, you will make an impact by leading workflow analysis, solution design, and implementation for healthcare payer administration solutions on the Facets platform. You will serve as a trusted advisor to business stakeholders, technology teams, configuration teams, and system integration teams, translating business needs into scalable, efficient, and integrated solutions across Facets Plan/Product, Membership, and Group capabilities.
In this role, you will:
- Lead end-to-end workflow discovery and analysis across health plan operations, documenting current-state processes, future-state workflows, business rules, dependencies, and solution impacts.
- Design integrated Facets solutions across Plan/Product, Membership, and Group, ensuring business requirements are accurately translated into functional and configuration designs.
- Partner with business, product, configuration, technology, and system integration teams to resolve cross-functional dependencies and align implementation decisions with business objectives.
- Identify workflow gaps, configuration risks, and process inefficiencies, recommending solutions that reduce defects and improve implementation quality.
- Provide Facets subject matter expertise throughout requirements, design, configuration, testing, defect resolution, implementation, and post-production support.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- Deep hands-on experience with the Facets platform, including workflow, functionality, and configuration within Plan/Product, Membership, and Group domains.
- Strong knowledge of healthcare payer administration and end-to-end health plan business processes.
- Experience leading workflow analysis, requirements definition, solution design, and implementation for complex Facets initiatives.
- Ability to translate business requirements into scalable functional designs and collaborate effectively across business and technical teams.
- Strong leadership, analytical, communication, facilitation, and problem-solving skills, with demonstrated ability to manage dependencies and drive decisions.
These will help you stand out
- Experience supporting large-scale Facets implementations, upgrades, conversions, or transformation programs.
- Working knowledge of adjacent Facets modules, integrations, data flows, and downstream operational impacts.
- Experience with testing strategy, defect triage, root-cause analysis, and production-readiness activities.
- Ability to advise senior stakeholders, influence solution direction, and communicate complex workflow concepts clearly.
- Experience improving workflow efficiency, configuration quality, and operational outcomes in a healthcare payer environment.
Salary and Other Compensation:
Applicants will be accepted till 11/10/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $130,000 - $140,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
#LI-IK1
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
