In this role you will
- Lead the evaluation, design, configuration, and delivery of solutions within Oracle EBS R12 Order Management, Advanced Pricing, Quoting, Configurator, and Shipping.
- Lead implementations and rollouts of Oracle EBS R12 Order Management and related modules.
- Serve as a functional lead for Oracle projects and support process improvements across Customer Service organizations.
- Partner with business leaders and IT functional teams to translate business requirements into effective Oracle solutions.
- Understand Oracle EBS R12 Order Management capabilities and limitations and recommend appropriate solutions based on business needs.
- Lead CRP, SIT, and UAT sessions during Oracle implementations and communicate progress and outcomes to leadership.
- Work closely with technical teams on solution design, development, testing, and implementation.
- Support data conversion activities related to Oracle Order Management during implementations.
- Analyze business and application data and provide insights to business and IT stakeholders to support data-driven decision-making.
- Lead process simplification and continuous improvement initiatives across Order Management and Advanced Pricing.
- Mentor and support functional and technical team members throughout implementation and support activities.
- Drive alignment and synergies across Customer Service, Pricing, Sales, and Marketing functions.
Work Model: Remote with Milestone travel to Cleveland, OH
What you need to have to be considered
- 10+ years of experience with Oracle EBS R12, with strong functional expertise in Order Management, Advanced Pricing, Configurator, Quoting, and Shipping.
- Strong hands-on experience in Oracle EBS R12 Order Management configuration and implementation.
- Experience leading end-to-end Oracle implementations and rollouts.
- At least 5+ years of experience leading CRP, SIT, and UAT sessions.
- Experience working with technical teams on integrations, enhancements, and data conversion activities.
- Strong understanding of end-to-end Order Management and customer service processes.
- Ability to analyze business requirements and translate them into effective Oracle application solutions.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
Bachelor’s degree in Computer Science or a related field.
These will help you stand out
- Extensive experience leading complex Oracle EBS R12 Order Management implementations.
- Deep expertise in Oracle Advanced Pricing, Quoting, Configurator, and Shipping.
- Experience driving process improvements and simplification across Order Management and Advanced Pricing.
- Experience supporting Customer Service, Pricing, Sales, and Marketing business functions.
- Strong experience leading workshops and implementation milestones, including CRP, SIT, and UAT.
- Experience mentoring functional team members and collaborating closely with Oracle technical teams.
- Ability to use data and operational insights to identify opportunities for process and system improvements.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











