Job Summary
This hybrid AI Site Reliability Engineer role focuses on maintaining resilient AI enabled services hosted on Azure supporting .Net based applications for an MNC technology environment. The role involves monitoring reliability automating routine tasks and improving performance for scalable cloud solutions that may support finance related workloads. Contributions will enhance service stability customer trust and societal value through reliable digital experiences.
Responsibilities
- Monitor cloud hosted AI and application services in Azure to identify reliability risks and respond to incidents promptly ensuring stable performance for internal teams and external customers.
- Assist in maintaining .Net application services by supporting deployment pipelines basic configuration checks and simple troubleshooting steps that help reduce service interruptions.
- Implement small but effective automation tasks for routine operational activities in Azure such as log collection and health checks enabling faster issue detection and consistent service quality.
- Collaborate with senior engineers to analyze system logs and performance metrics providing clear observations that support root cause analysis and long term reliability improvements.
- Support incident response activities by documenting events following runbooks and tracking action items so that services recover quickly with minimal business impact.
- Contribute to capacity and performance reviews for AI and .Net based services by summarizing resource utilization trends helping the team plan for growth and avoid performance bottlenecks.
- Participate in code deployment and configuration rollout activities within Azure environments under guidance focusing on accuracy and validation steps that keep services available and compliant.
- Engage with cross functional teams such as development operations and business stakeholders to share reliability insights that influence roadmap decisions and user satisfaction.
- Apply foundational security and compliance practices in daily operations including access hygiene and environment checks so that cloud services remain trustworthy for finance oriented solutions.
- Document procedures checklists and service behaviors in a clear and structured way enabling other team members to reuse knowledge and streamline future troubleshooting.
- Contribute to continuous improvement initiatives by suggesting small enhancements to monitoring dashboards alert rules and operational workflows that incrementally raise system reliability.
- Support testing of failover scenarios and backup verification activities so that critical services can withstand disruptions and continue to deliver stable outcomes for customers and communities.
- Participate in learning activities on Azure AI reliability engineering and observability tools to steadily enhance skills and provide more effective support for production environments.
Qualifications
- Understand core Azure services such as compute storage networking and monitoring tools and apply this knowledge to support stable and efficient cloud operations.
- Apply basic .Net development fundamentals including debugging simple issues and reading code flows helping the team connect application behavior with infrastructure events.
- Demonstrate awareness of finance related business processes at a conceptual level allowing better appreciation of reliability requirements and the criticality of accurate timely services.
- Use scripting or basic programming abilities to automate routine operational checks and reporting tasks supporting more consistent and scalable site reliability practices.
- Communicate clearly with technical and nontechnical partners about incidents risks and remediation steps contributing to transparent and effective collaboration.
- Show readiness to follow structured runbooks standard operating procedures and compliance guidelines that govern cloud operations in a large multinational organization.
- Exhibit problem solving mindset and willingness to learn from senior reliability and cloud engineers ensuring steady growth from entry level experience to more advanced responsibilities.
Certifications Required
Preferred certifications include Microsoft Certified Azure Fundamentals and Microsoft Certified Azure Administrator Associate.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.