The role
We are looking for a Senior AI Systems Engineer to build and operate the intelligence layer of our AI products. This is a software-engineering-led role, not a prompt-development role: you will make model, retrieval, tool and orchestration behaviour testable, evidence-grounded, observable and reliable in production.
You will own the implementation of the product’s AI systems, including model integration, retrieval and context assembly, multi-step workflows, evaluation instrumentation, provenance mechanics and failure handling.
What success looks like
· AI outputs are grounded in data, and their supporting sources can be inspected wherever the risk tier requires it.
· Task, retrieval, citation and workflow quality are measured through repeatable evaluation and regression suites, with hooks exposed for independent evaluation.
· Prompts, models, orchestration logic, datasets, configurations and evaluation assets are versioned production artefacts.
· Known failure modes have explicit controls, abstention or escalation behaviour, and observable operational signals.
What you’ll do
· Design, build and operate foundation-model, retrieval and workflow services that solve the product’s operational problem.
· Build context and retrieval pipelines, structured outputs, evidence references and citation verification appropriate to the use case.
· Implement multi-step workflows with explicit human review, approval, escalation and safe-failure (abstention) paths.
· Work with stakeholders to create evaluation datasets and automated tests for task success, retrieval quality, source support, robustness, latency, cost and regression.
· Uphold security-conscious coding standards, building robustness against prompt injection, unsafe tool use, access-control failure, data leakage, unsupported claims, retrieval failure and model or configuration degradation, using appropriate third-party tooling.
· Work with Platform Engineering on CI/CD, release, runtime, observability and support, and with the Technical Lead on architecture and engineering quality.
· Review supplier code and artefacts, maintain documentation and ensure knowledge transfer into permanent FCA ownership.
What you’ll bring
Proven technical experience
· Strong Python and production software engineering, including APIs, automated testing and cloud-native services.
· Practical experience building and operating production applications using foundation models and LLM APIs, with a strong understanding of prompt engineering techniques and best practices.
· Experience with retrieval and embedding pipelines, semantic search or equivalent AI data pipelines.
Role-specific know-how, skills and behaviours
· Evaluation and monitoring of AI systems as a practice (golden datasets, regression suites, retrieval and citation quality measures, human and automated evaluation techniques) rather than ad hoc demonstration.
· Designing evidence-grounded, human-authorised workflows with explicit failure, abstention and escalation behaviour.
· Experience with data modelling, schema definition and validation frameworks.
· Working knowledge of AI failure modes (hallucination, retrieval drift, context failure, injection, degradation) and their controls.
· CI/CD, version control and operational telemetry, with prompts, configurations, datasets and evaluation assets treated as versioned production artefacts.
· Secure engineering: access control, data-leakage prevention and safe tool use.
· Communicating technical trade-offs within a multidisciplinary pod, reviewing supplier work and transferring knowledge.
· Translating non-technical business requirements from stakeholders into scalable, maintainable, robust solutions.
Particularly valuable
· AWS and Bedrock, or comparable cloud and foundation-model platforms.
· Extracting and structuring information from unstructured documents using OCR or multimodal foundation models.
· Agent orchestration, DAG orchestration, event-driven systems, graph-enhanced retrieval, or temporal and provenance models, including S3 metadata and annotation approaches.
· Regulatory technology, financial services or other controlled operational environments.
Why you’ll love this role
· Build production-grade AI systems that solve real regulatory problems, embedded in FCA operational workflows rather than standalone proofs of concept or demonstrations.
· Get hands-on experience at the forefront of enterprise AI engineering, including retrieval-augmented generation (RAG), agentic workflows, orchestration, evaluation frameworks, provenance, observability and secure AI system design.
· Help shape how a major financial regulator applies AI safely and responsibly, building systems that are evidence-grounded, measurable, auditable and designed to support meaningful human judgement.
· Tackle complex engineering challenges that go well beyond model integration, including retrieval quality, failure handling, evaluation, governance, security, operational resilience and long-term maintainability.
· Work alongside experienced engineers, architects, product leads and domain specialists while contributing to a growing AI capability intended to have impact across Authorisations, Supervision, Enforcement and AML activities.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
