Product designer
About the Role
We are seeking a professional to lead cross functional experience design initiatives for web and app products ensuring cohesive user journeys that align with business objectives and deliver measurable improvements in customer satisfaction and engagement. This role will collaborate with cross-functional teams to deliver reliable solutions and support business objectives. The successful candidate will also oversee the planning and execution of ux research activities including stakeholder interviews and usability evaluations translating insights into clear design directions that guide project teams in day to day delivery. Strong communication, problem-solving, and the ability to translate requirements into effective delivery are important for success in this position.
In This Role, You Will
- Lead cross functional experience design initiatives for web and app products ensuring cohesive user journeys that align with business objectives and deliver measurable improvements in customer satisfaction and engagement.
- Oversee the planning and execution of UX research activities including stakeholder interviews and usability evaluations translating insights into clear design directions that guide project teams in day to day delivery.
- Provide detailed wireframes interaction flows and high fidelity visual mockups using Figma and other design tools ensuring that every component supports intuitive navigation and consistent brand expression across digital platforms.
- Drive the creation and maintenance of design systems for websites and apps defining reusable components spacing rules and interaction patterns that improve scalability reduce rework and support faster product releases.
- Coordinate with product owners and engineering partners in a hybrid work model to refine requirements and translate them into pragmatic design specifications that are technically feasible and experience led.
- Develop accessible and inclusive interface designs that consider diverse user needs optimizing layouts color usage and content structure to support regulatory expectations and ethical digital practices.
- Shape information architecture and content presentation strategies for complex workflows ensuring that each step is clear efficient and aligned with expectations of users across multiple regions and segments.
- Guide iterative prototyping efforts for web and app experiences using Figma based interactive prototypes to validate design decisions early and reduce risk before development begins.
- Collaborate with UI developers to ensure pixel accurate implementation clarifying behavior for edge cases and defining responsive design rules that deliver consistent experiences across devices and screen sizes.
- Monitor experience performance metrics such as task completion time and conversion rates using data driven insights to prioritize enhancements that increase usability and maximize business value.
- Support the integration of experience design practices with payment and transaction flows where Base 24 or similar domains are involved ensuring that complex financial journeys remain clear secure and user friendly.
- Document design rationales interaction guidelines and handoff artifacts in a structured manner creating a reliable knowledge base that helps the team maintain continuity over multiple releases and projects.
- Advocate for experience design excellence within the organization by sharing best practices mentoring peers and demonstrating how thoughtful interfaces contribute to long term customer trust and societal benefit.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position open to qualified applicants able to work in Palo Alto CA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
What You Need to Have to Be Considered
- Possess substantial experience in creative design for websites and apps demonstrating a strong portfolio of end to end digital products that show thoughtful layout decisions and coherent visual storytelling.
- Offer deep capability in UI and UX design including user research journey mapping wireframing and interaction design with a proven record of translating complex requirements into intuitive experiences.
- Use Figma with high proficiency for collaborative design component libraries and interactive prototyping enabling efficient iteration and clear communication with engineering and product stakeholders.
- Bring understanding of transaction processing or payment systems such as Base 24 as a beneficial domain exposure enabling more informed design decisions for financial journeys and secure digital interactions.
- Demonstrate consistent experience operating in hybrid work environments effectively coordinating onsite and remote collaboration while maintaining strong communication and transparent documentation for all partners.
- Show ability to manage multiple concurrent design streams within day shift expectations prioritizing work based on impact and delivering high quality artifacts without requiring travel or extended onsite commitments.
- Certifications Required
- Preferred certifications include UX design credentials such as Certified User Experience Professional or Figma focused design training from recognized institutions.
These Will Help You Stand Out
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
The annual salary for this position is between 120,000 to 140,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
