Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking an experienced IAM Operations Engineer to manage enterprise identity lifecycle, role administration, and access certification processes. This role will execute Joiner, Mover, and Leaver (JML) activities across Microsoft Entra ID, Active Directory, Ping Identity, and other enterprise platforms while ensuring timely and compliant access management. The ideal candidate will bring strong experience with SailPoint IdentityIQ, SAP GRC, ServiceNow, identity federation, and role-based access controls. The position requires a strong focus on operational accuracy, SLA adherence, access governance, and audit-ready documentation.
In this role, you will:
· Execute end-to-end Joiner, Mover, and Leaver processes, including account provisioning, entitlement changes, deprovisioning, access revocation, and session termination.
· Provision and administer identities across Microsoft Entra ID, Active Directory, Ping Identity, PingFederate, PingOne, and integrated enterprise applications.
· Assign role-based entitlements and ensure access adheres to least-privilege, RBAC, and Segregation of Duties (SoD) requirements.
· Process role changes based on authoritative HR data from SAP SuccessFactors and identify or escalate SoD conflicts, entitlement gaps, and incomplete role definitions.
· Perform role engineering and entitlement analysis using SailPoint IdentityIQ and SAP GRC to identify inactive, orphaned, anomalous, or deprecated access.
· Support role catalog maintenance, role hygiene, entitlement remediation, and implementation of approved role changes.
· Coordinate access certification campaigns, including population generation, task distribution, completion tracking, exception management, and certification reporting.
· Execute access removal and remediation actions resulting from certification campaigns and validate completion evidence.
· Record JML, role management, certification, and remediation activities in ServiceNow to maintain traceability and audit readiness.
· Monitor IAM operational SLAs, generate access governance metrics, maintain documentation, and support audit and compliance requirements.
What you need to have to be considered
· 5–8 years of experience in IAM Operations, Identity Governance, Access Provisioning, or Identity Lifecycle Management.
· Strong hands-on experience with JML processes, account provisioning/deprovisioning, entitlement administration, RBAC, least privilege, and SoD controls.
· Experience with SailPoint IdentityIQ for identity governance, certifications, entitlement analysis, and access management.
· Working knowledge of Microsoft Entra ID, Active Directory, Ping Identity, PingFederate, and/or PingOne for identity administration, federation, and access management.
· Experience with SAP SuccessFactors as an identity source and SAP GRC for role and SoD governance is highly desirable.
· Strong understanding of access certification campaigns, access reviews, entitlement remediation, and audit evidence requirements.
· Experience with ServiceNow for access requests, incidents, workflow tracking, and maintaining auditable IAM records.
· Knowledge of identity standards and protocols such as SAML, OAuth 2.0, OIDC, and SCIM is preferred.
· Strong analytical, troubleshooting, documentation, and stakeholder communication skills with experience operating against defined IAM SLAs.
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Applications will be accepted until 16 Nov 2026.
Salary and Other Compensation:
The annual salary for this position is between $[68,500 - 80,500] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
