Senior Consultant

Job Summary

Senior Consultant role in a global organization focusing on property and casualty insurance domain responsible for delivering expert consulting services optimizing client processes and driving measurable business improvements in a hybrid work model during day shifts while collaborating closely with stakeholders to implement practical solutions that enhance customer outcomes and operational efficiency across complex insurance portfolios.

Responsibilities

• Drive comprehensive consulting engagements in property and casualty insurance by analyzing client processes systems and portfolios to identify actionable improvements that enhance operational efficiency and business outcomes for diverse stakeholders.
• Deliver detailed assessments of underwriting policy administration and claims workflows to recommend pragmatic process enhancements that reduce cycle times improve data accuracy and strengthen risk evaluation for client organizations.
• Develop structured solution proposals for insurance transformation initiatives by synthesizing business requirements regulatory needs and system capabilities into clear recommendations that support sustainable growth and service excellence.
• Collaborate closely with business and technology teams in a hybrid work environment to translate insurance domain insights into practical configuration changes and process refinements that align with client strategic objectives.
• Guide implementation of approved recommendations by creating functional specifications reviewing system changes and validating business rules to ensure that property and casualty processes operate consistently and reliably across the value chain.
• Conduct detailed gap analyses between current and target operating models to highlight key improvement areas in rating billing and claims management while ensuring that proposed changes remain compliant with regional insurance regulations.
• Facilitate structured workshops and working sessions with client subject matter experts to gather requirements confirm assumptions and refine solution designs that address policy lifecycle challenges and enhance end customer experience.
• Monitor performance metrics and key indicators post implementation to evaluate impact of consulting interventions on loss ratios service levels and productivity providing data driven insights that support continuous improvement initiatives.
• Prepare clear and concise documentation including process maps business requirement narratives and impact assessments that enable client teams to understand proposed changes and maintain solutions effectively over time.
• Support configuration and testing activities in insurance platforms by validating rating algorithms coverage rules and claims routing logic to ensure alignment with documented business requirements and scenario expectations.
• Mentor junior team members on property and casualty concepts standard industry practices and consulting methodologies to strengthen overall team capability and ensure consistent quality in client deliverables.
• Engage with internal stakeholders to share domain perspectives that inform product roadmaps reusable accelerators and knowledge assets helping the organization deliver greater value to multiple insurance clients.
• Contribute to business development activities by providing domain input for proposals and case studies that demonstrate measurable impact of prior consulting engagements on insurance operations and customer satisfaction.

Qualifications

• Bring strong experience of at least five years in property and casualty insurance domain work with hands on exposure to underwriting policy administration or claims operations supporting commercial or personal lines business.
• Apply solid consulting skills in requirements gathering problem framing and solution design to convert complex client challenges into structured initiatives with clear scope timelines and measurable success indicators.
• Demonstrate proficiency in analyzing insurance data sets and process metrics using commonly adopted tools to draw meaningful insights that guide prioritization of improvement opportunities and investments.
• Utilize working knowledge of core insurance platforms or policy administration systems to understand configuration options integration constraints and typical implementation patterns across property and casualty portfolios.
• Exhibit strong communication and stakeholder management capabilities to interact effectively with business users technology partners and senior sponsors in a hybrid work model spanning remote and office based collaboration.
• Show familiarity with regional regulatory frameworks and standard compliance expectations in property and casualty insurance ensuring that all recommendations respect legal obligations and industry guidelines.
• Display structured problem solving abilities and attention to detail that support accurate documentation thorough impact assessment and disciplined testing of proposed changes within client environments.
• Maintain adaptability to work within day shift schedules and hybrid arrangements while coordinating with global teams demonstrating accountability for deadlines and consistency in delivery quality.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.