Data Moderation Associate
Location: Dublin 3.
Do you want to be part of a success story ?
Cognizant has been a tremendous success story globally over the last 20+ years. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
We run a multilingual Customer Support and Content Review Centre, for Technology Clients in Dublin. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate and help improve a digital product used by over a billion people worldwide!
You will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading online multinational company, to respond to requests and assist in the success of this project.
We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.
You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally.
Our Benefits include:
● Attractive salary
● Performance based bonus scheme
● Permanent contract
● Rewards scheme
● Private Medical Insurance
● Competitive maternity benefits of 12 weeks paid Leave
● Life assurance
Requirements:
● Fluency in English and the required role language
● General country specific knowledge for the country you will support
● Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
● Computer fluency
● Excellent verbal and written communication skills. Customer engagement is the critical part of this role
● Review data to assess accuracy against client policies
● Engage with business, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate.
● Adhere to all compliance requirements
● Ability to work effectively in a dynamic and fast paced environment
Key success factors for this role are adaptability and flexibility, attention to detail and an ability to focus on repetitive tasks, excellent communication skills, an ability to make judgement and a problem-solving nature.
We offer interesting work at a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe.
Previous experience in a similar role is desired but not required.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
