Job Summary
We are looking for a Project Manager to lead end-to-end delivery of enterprise and citizen-facing digital systems. You will coordinate business, product, design, engineering, operations, cybersecurity and vendor teams to deliver projects on time, within budget and to quality standards. You will also support production operations and take over system, vendor and business-domain knowledge through structured handover and job-shadowing.
Job Responsibilities
Manage end-to-end delivery of the assigned portfolio, including planning, milestones, dependencies, risks, issues, budgets and release coordination.
Coordinate agile delivery across business, product, design, engineering, operations, cybersecurity and vendor teams to ensure alignment and timely delivery.
Manage project governance, vendor performance, stakeholder communications and decision-making, and report to management and governance forums.
Coordinate requirements, solutioning, testing, cybersecurity compliance, deployment, operational readiness and transition to business-as-usual (BAU) support.
Support production operations, planned after-hours deployments and Severity incident coordination, including follow-up on defects and corrective actions.
Undertake structured handover and job-shadowing with incumbent officers to preserve system, vendor and business-domain knowledge.
Job Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, Business or a related discipline.
Relevant experience in IT project management, preferably with enterprise or citizen-facing digital systems (years of experience to be set according to grade).
Experience in agile delivery, with hands-on use of backlog, sprint, requirements, testing, release and defect management tools (e.g. Jira, Confluence)
Familiarity with enterprise web and digital platforms, including cloud-hosted applications and services.
Understanding of APIs, system integrations and data exchanges across internal, vendor and Whole-of-Government systems.
Working knowledge of SQL and data models, with experience in data analysis, reporting and dashboard tools.
Exposure to business process automation, workflow and low-code / RPA tools, where applicable.
Familiarity with the government technology environment and standards, including the Singapore Government Tech Stack, where relevant.
Strong planning, risk management, vendor and budget management skills.
Excellent communication, negotiation and stakeholder management skills.
Willingness to work after-hours for planned deployments and Severity incidents.
Preferred: PMP, PRINCE2, PMI-ACP, CSM or equivalent certification; public sector experience is an advantage.
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
