AV Conferencing Engineer
Experience: 10+ years
Location: New York - NY (5 days work from Office)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Responsibilities
Design and configure AV systems including microphones, speakers, cameras, displays, and control systems
Ensure compatibility with IT infrastructure and networking standards
Prepare documentation for AV layouts, wiring diagrams, and system configurations
Install and commission AV hardware and software in conference rooms and collaboration spaces. - Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)
Perform device resets and firmware updates as needed
Provide real-time technical support for video conferencing sessions and live events
Maintain hotline support for AV-related incidents and ServiceNow requests
Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems
Conduct routine health checks on AV systems, including testing microphones, cameras, and displays
Monitor system performance and apply patches/upgrades following change management processes
Support high-profile meetings and webinars by managing AV setups and providing dry runs
Operate in-house and portable AV systems during live events
Maintain AV inventory and update user guides and SOPs
Ensure compliance with organizational security and operational standards
Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing
Engage with stakeholders to understand their needs and provide tailored IT solutions
Monitor system performance and implement improvements to enhance efficiency and reliability
Stay updated with the latest technology trends to drive innovation and continuous improvement
Required Skills
Audio Conferencing
Video Conferencing
MS Teams Collaboration Suite
Zooms Collaboration Suite
Customer Interfacing Skills
AV Hardware’s Troubleshooting
ITIL Framework
Configuration & Setup of AV Infra
(Microphones, Speakers, Cameras, Displays, & Control systems)
Applications will be accepted until 5/18/2026
The annual salary for this position is between $49,001 – $92,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
